Panda Express — Restaurant in San Jacinto

I ordered the Family Meal two sides of noodles, two orange chicken and one beijing beef.Once my wife got home we were looking forward to having some of our Panda favorites, only to be disappointed when we started to look at our food. The noodles looked dry as well as the orange chicken and the Beijing beef was burnt and in no way edible you could smell it as soon as you opened the box! I went back to the store and asked the store manager Mark if this was acceptable to serve to his guest. He claimed that they’ve been having issues with the Beijing Beef and that he could refund me my money back. I then asked Mark if he does quality checks on the food and or if his staff is trained on how to deal with food that’s not acceptable to serve to guest. I told him as a previous employee of panda of 4 years this is not Panda Express’s Mission statement. I then asked Mark if he could provide me with a store number where he refused and told me to go ahead and complain, but he would not provide me with that...

COME W/ EXTRA TIME… Lately, every time I enter this Panda Express it becomes increasingly more busy and it seems a bit understaffed. I spent over half my lunch break just waiting for a person to make my plate. I appreciated them acknowledging my presence, but it’s a long wait just to grab a bite. Drive-thru is the same way, I’ve spent a hot minute in there last time.

The vibe is bustling although the restaurant itself is chill. Panda Express is an MSJC fav, I used to come here a lot when I was going to school in San Jacinto as it’s super close to the college.

I’ve noticed this Panda Express is also quite clean and the tables are always in order. Customer service is generally good. As for food, some of it can taste like it’s been sitting there all day. It really doesn’t happen but this last visit the super greens tasted off, along with the Honey Walnut Shrimp.

Note, this Panda Express has outdoor seating and...

I visited this location tonight and sadly disappointed with the service I received . I ordered two meals and was told there would be a wait for certain items . I agreed to waiting for fresher options . Once I got my order I saw that one of the items wasn’t fresh , I didn’t want to make it a big deal but I wanted the fresh food I waited for . I went back and I spoke to who I believe was a manager named “Jocelyn” . I explained to her and when she responded back it was very defensive and it came off as rude . she explained that the fresh batch she had , was the batch I received . I wasn’t going to argue with her because I knew it wasn’t fresh . She gave me a small portion to solve the problem which was awesome and it was noticeably fresh compared to the portion I had , but it was her demeanor and tone that sadly soiled this...