Bánh Cuốn Hồng Hạnh — Restaurant in San Jose

We were happy with dine in experience. But ordering for party wasn’t the best. I ordered the night before for the party order. They said pick up earliest will be 11am, which I was okay to. Before 11am I called to make sure the orders are good and will be ready for pick up. Came at 11:05am, we have to wait 40mins for the order to be ready. So I suggest if you going to order for party, came an hour early. I believe they did not make the order ahead for pick up. They waited until we arrived to pay then they make it. Which they did not informed me either when I placed the order over the phone or when I called...

We came to try this new restaurant in town. The restroom is not kept up good, when I stepped out t there was a kitchen staff waiting to use the restroom with his gloves on and came out with those gloves on, he went to touch some stuff at the front desk then went back to the kitchen.. I kept watching them and saw also the staff here cleaning those table off n use same gloves to bring food out to tables.. I don't really want to hurt people's business but this is about food safety and the least they should...

The food was okay. However, it took more than a hour to arrive. By a hour and half, tethered were still two dishes missing. Additionally, the first and last dish had a hour and half time difference. The server forgot the orders and had to ask every ten minutes to ask what we got. She then told another table to leave if they didn’t want to wait long. Atmosphere...