Hacienda Mexican Kitchen — Restaurant in San Jose

Worst experience I’ve ever had. We when there yesterday which was a weekday so the place was empty we were the only customers there my husband my 2 kids. We order she brought our drinks and my husband asked for water for my 1 year old she brought us a plastic cup that had dirt on the bottom inside. She brings my sons food and my husband leaves doesn’t come to check on us till everyone was down eating and she come and says oh ur food so she goes to check and it wasn’t made so I get up and I tell her I don’t want the food no more we canceled it and she brings up the check we pay and when we got home my husband check the receipt and they charged us for my food I had order and NEVER GOT! This is wrong!! They are stealing from the customer!!! DO NOT GO HERE !!! They didn’t apologize for not bringing my food plus I still paid for it!!! Over price and they...

The tortilla chips were old and hard as rocks,the salsa is darned near black in color taste nasty,very hot but taste nasty and old. My Carne asada burrito came with great big serving of rice and cold soupy beans with creama and very little Carne asada,it looked more like ground beef and it was barely warm.This place needs a good cook and a cleaner tables,there was no excuse for the looks of this hole in the wall , which should be condemned. The food sucks and the service was no better. I wouldn't recommend this place to anybody , not even my worst enemy. I vomited and had stomach ache for a couple of hours, I barely made it home with diarrhea .....never again. Cheri Grey P.S I COULD BARELY INTO THIS PLACE ON MY ELECTRIC SCOOTER DO TO THEIR HORRIBLE PARKING LOT,AND NO HANDICAPPED PATH TO ENTRANCE ,TRYING TO GO IN ....NOT AGAIN....

Only con was the music was too loud.

The salsa with the chips was fantastic. A bit of heat and a slight smokiness. Added a bit to my rice too. So good.

The mole looked good and I found the Emmoladas De Pollo on the menu. I didn’t want a mole plate and this was perfect. The mole was delicious and smothered the fully filled stuffed chicken in rolled tortilla (think enchiladas). And yes, the mole was delicious.

We had margaritas. Asked for no salt but came with coarse salted rim. Unfortunately, the salt infiltrated margarita. Didn’t love it. Without the salt it was fine.

Wish there was some craft beer. I could see my disc golf buddies stopping by one or two times a week for some tacos or burritos and craft beers. Also, not.

Over all, this is a great restaurant with great food and friendly service. We...