My-Kitchen — Restaurant in San Jose

We live in the area and want to support local Family-owned businesses. We thought we would go to My Kitchen. We were seated immediately and the waitress was very friendly. Good start, but service went downhill immediately. We were excited to order a mimosa and tea , which never arrived. Very confusing because the waitress was very friendly and attentive. We received our breakfast, but everything was cold. Everthing !!......we did not want to complain, .The waitress said it was sitting on the counter because they were busy. We did not want to have the breakfast thrown out And requested to have it microwaved . When she brought the breakfast back .we still had no drinks . And no toast that was on the dish menu..It was a fiasco. !!!!!!!By the time we finished our meal. The waitress finally realized we had no drinks. Never-mind our toast. She said that they would give us better service next time ...and apologized. We personally say a big NO THANKS & NEVER NEVER ' RETURNING!!!!!!!! They never did anything to compensate our order. Although The waitresses was nice and apologetic. We paid full price for our meal ,and tipped the waitress accordingly, because we , as a customer WANTED TO FOLLOW UP ON OUR END AND DO THE THE RIGHT thing. Just an addition . The restaurant appeared be clean, thd seats were old and ripped and' Very very Noisy with a blaring TV screen and separate music playing at the same time. Definitely Not an ideal ambiance experience restaurant to go out for a meal,... .. ESPECIALLY through these difficult times' when many of us want to get out of the home and enjoy a nice outing and meal. For now, we will search for new local restaurants and others out there.... even if we have to go...

The worse breakfast I have ever had. Not to mention the over priced menu for less quality food. I was not happy after paying $60 for 5 orders of Biscuit's and. Gravy combos for me and my family last Thursday. When I got home to feed everyone I had no utensils or napkins to hand out. Then I give everyone a tray each and reveal what looked to me as an abortion of a hospital issued meal. The food was bland at best . The cook had burnt eggs on each tray almond with under cooked soggy hash browns and under cooked grocery store style biscuit's. You know" the kind in those rolls" which I happened to like until this place ruined it for me. And the gravy that was out of a generic brand bag. But what was worse than that was when I had to go to my kitchen drawers and look for condiments from previous restraints I visited. What a turnoff to seal the deal. Don't go to this place. Its the let down you don't want to experience. Ill take this one...

This place SEEMS to have good food. Usually good service but God help you if they are working on a Waiter for com order when you walk in. My suggestion would be you walk right back out at that point. Live customers will be made to wait while they work on those 40+ orders. I've been waiting over 30 minutes for ONE breakfast order which they said they were working on when I came in. 20 minutes later I ask How much longer it will be, I am told that they don't even know what they're supposed to be making and could I tell them what the order was again. One of the women working was extremely rude to me that I was not pleased to be waiting 30 minutes after driving 8 minutes to get to their restaurant. When one place of mobile order, the expectation is that the food will either be ready when you get there or shortly after you arrive. Not that they will start making it 20 minutes into your weight...