Peet's Coffee — Restaurant in San Jose

The dude working the orders/register was malfunctioning. I asked for a black tea, chocolate chip cookie, sm decaf coffee, and a muffin. He says back to me "cold brew, chocolate chip..." I correct him and he then restates the order, but then tells me that tea is either black, green or herbal. As if I've never heard of tea! I started looking for the blooper cameras, but I think he was just high or stupid. I looked him in the eyes and said "black" like I was an American abroad trying to convey meaning in English. So all good? Nope. He took my name and I waited.... Got a cookie. Waited.... Finally some dude that needs a raise (2 star review is actually a 1 for the register guy and a 5 for the barista-- faded tattoo on left arm-- good dude! Give that dude a medal and a raise.) ... anyway, the barista asks what I was waiting on and I have the gist, but neglected the decaf part of my order... he starts from scratch and I get a coffee my wife can't drink because the register guy is an idiot. Again, 5 stars to the barista (I think he had a beard) and no stars for the child mansplaining tea to me that doesn't know the difference between iced tea and cold brew in the first place. At least my dead mother in law got her tea, but I'm pretty sure I'm never ordering from that guy again. I...

Stopped in to this Peet's on Camden to get a cup of dark roast and some beans. Service was good, employees were courteous, quality was great. I will be back to this location for sure. Anyone who loves dark roast, should be a Peet's fan. I was first introduced to Pete's coffee when I worked at Synopsys in mountain view in 1999. Their break room had a refrigerator and the top freezer portion was packed full of many pounds of Peet's coffee. Every morning I would make a new batch of coffee and make it extra strong. As I compared the quality of Peet's to other brands on the market, I came to realize that Peet's was the real deal and all others pale in comparison. I also noticed that it's still the case here in 2024. Now you can buy Pete's at Costco, but if you want the smaller batch or specialty beans, you still have to order directly from Pete's or travel to one of their coffee shops to buy your beans. These days I buy online from Peet's directly and I'm always on the lookout for coupons and discounts, which I can easily find with their email communications sent regularly. I would highly recommend anybody that loves dark roast to try Peet's and see for themselves what kind of quality difference Peet's offers....

I've had nothing but bad luck with Peet's, which is sad because I like their actual coffee better than most places. Unfortunately at both locations I've tried in San Jose they can't make a cappuccino to save their lives. The drink I got today seemed to be just coffee with milk and foam. When the cup is full you know there is something wrong, but I just took it and left without complaining. Last time they filled the whole cup with cream and dropped a couple shots in. It was sickening and actually went back to complain. The guy who remade it made a perfect cappuccino but it seems most of the staff at both locations doesn't know how to make the different...