Starbucks — Restaurant in San Jose

I ordered a triple grande coconut milk mocha, please don't steam the milk - but don't add ice, and a double bacon smoked cheddar croissant.

"You don't want the milk steamed? " as of it is the weirdest request ever... "no thank you." "And you want ice??" "No, thank you -with a smile" her eyes rolled to the ceiling. She wandered - literally- in a circle. I asked for my receipt and moved to the retrieval counter. Where I had to reaffirm they should not steam the milk. She never pit my sandwich in. The employees continueally joked around behind the counter. The barista put my sandwich in after I asked for it. The register person put it in a bag, handed it across the counter without looking at me or apologizing for forgetting it in the first place. Rude. Just rude. I'm one of the friendliest employees these folks will ever meet... and they were just flat post...

I had a problem with my credit card and I had to pay in cash, I only had a $100 bill, at 10:40 in the morning it seems incredible to me that they tell me that they cannot sell the products that I was going to consume because they did not have change. If it was true, there should be a minimum in cash at the till because I think all customers are the same, and I used to come to this same Starbucks very often, but the attitude of the saleswomen really made me feel very bad! i will never come back...

Disappointed for the first time at any Starbucks location I have ever visited. I must have accidentally ordered a drink that was closely named to my usual and when I told the girl at the counter, she said that’s what you ordered and didn’t offer to replace the drink. True, I ordered it however, also true that I have seen many people return their drinks when they didn’t like them and have had the happily replaced. I hope this isn’t the new norm for Starbucks...