Subway — Restaurant in San Jose

Typical Reviewer dilemma. Nothing exists less than 1 Star. This Subway place is horrible and servers who make your sandwiches always put less stuff in your sandwich and every-time I have to insist on putting ingredients in reasonable manner because you know Hey - Eat Fresh ! ... this time they crossed the line which inspired me to write this review and never to visit this store again.

As usual server was being cheap in making a sandwich so asked for more spinach and they rudely told me Foot long comes with 6 leaves of Spinach. I tried to argue but they insisted saying thats the policy. I paid for the sandwich and left in shock but I am sure 6 leaves is not the policy because by that logic they must be counting how many shredded lettuce they are supposed to put right?

I think this Subway chain should change their motto from Eat Fresh to "Eat Less, Pay more "

NEVER AGAIN!

PS

Later my wife told me why didnt you just leave and not pay for the sandwich and refuse the order? and I am like every other married man .. ahmmm... Still trying to defend why I paid for the sandwich .....

Writing this on behalf of my wife. She went in this morning 10/30/20 @850. The door was unlocked and she went inside. The girl that was working who I have had unfriendly service from in the past saw her walking up and turned her back as soon as she entered the shop. With her back turned to my wife she told her they were closed and wouldn't open until 9:00. My wife apologized and the sandwich maker told her, "You're good" with her back still turned. I believe this employee is a supervisor there. She has an apprentice sandwich maker that can also be rude. I personally went there before because of the convenience but I kept getting horrible service and stopped going. Didn't even go to another subway just gave up on it entirely. She won't be going back either. It's a customer service job. If you don't like interacting with people why are you in a job that...

I was struggling to get my Apple Pay to come up on my phone. She told me they’re closed in 5 mins, ok fair. I walked outside and got my Apple Pay to work. I went back inside but they said they were closed already, despite the open sign being on and door was unlocked. All I wanted was a salad but the manager refused rudely. This was at 8:59 pm. Very poor customer service at this location. I work in the service industry, and that’s just plain bad service, turning away a customer right before closing. Just sharing...