Tapioca Express — Restaurant in San Jose

If you're in San Jose and craving bubble tea, Tapioca Express on Curtner Ave is a solid choice. The shop offers a wide range of drinks, including classic milk teas and fruity flavors. I tried their taro milk tea with tapioca pearls, and it was delicious – the drink was creamy and perfectly sweetened. The staff was friendly and made my drink quickly, which I really appreciated. They also have some tasty snacks, like popcorn chicken, that pair really well with the drinks. The only reason I’m giving it 4 stars instead of 5 is because the seating area is a little small, but overall it’s a great spot...

Nice TapX, but the dining area just looks like they're in ruin. They should have new chairs and upholstery as they are very hard to sit in. A little dirty to my taste and the girl who runs the register is a hit/miss in service. Sometimes she's great, most times she seems bitter. Place as a whole is kind of haphazard slapped on as there are two tvs near the entrance and their cold display case just has a bunch of random cans of drinks, maybe some toppings for desserts. I dunno. I'm not a fan, but Tapx is always nice to have if you're short on cash, plus the food is really good...

WORST customer service I ever experienced!! I had asked one question to the female cashier about an item on their menu. My sister, whom I was ordering for, has a deathly peanut allergy and I was asking about one of their food items. The lady replied to me in a very disrespectful tone and told me to get out of line to reread the menu. She told me that I was holding up the other customers in line when it was just a simple question. This is the first and last time I’ll go to this establishment and I dont recommend taking your business here either if you like...