Tpumps — Restaurant in San Jose

Not going to lie, this is by far the worst boba place I've ever been to. I don't understand what's up with other people's tastes, but in my opinion, their drinks just aren't authentic and good.

Let's begin with the fruit teas. They have a variety of different fruit teas with intricate names like "green apple passion fruit kiwi black tea," etc. However, all the fruit teas just taste like sweet watery juice. That's it. You can hardly even taste any fruit flavor despite the name of the drink. The tea flavor is very fake and artificial (seems like chemicals), and the fruit flavor is just a sweet syrup that makes me sick when I drink it. There's no real fruit in the fruit teas either. None of the fruit teas I tried taste even a little bit good. Way too sweet. You might as well be downing a bottle of highly concentrated sugar-water.

Next, their milk teas. They have honey boba which is quite decent just like any other boba place's boba, however their milk teas are too much on the milk side. Drinking their milk tea is like drinking milk with some weird tea flavor which doesn't even taste like tea. Their milk tea seems artificial and it isn't authentic at all, just like how their fruit teas aren't authentic. (Also extremely sweet!)

The staff are also decent, but sometimes get impatient with you. (Some of the staff are okay and some are sort of nice.) Overall, T-pumps just isn't the ideal boba place I would go to. There are many other better options out there with authentic tea drinks: Happy Lemon, Gong Cha, etc., but I just can't get myself to like...

A small unassuming alcove of a place with a colorful menu that is a typographical hurricane, Tpumps had me as a visitor for the first time today.

I got the "salted caramel cookie dough black tea". This mouthful of words can be seen on a "Tpumps customer favorites" menu, which has about 10 combinations of flavors with short descriptions. These flavors will help if you don't know what to get.

This tea is very sweet. I got light sweetness and I still had to pace this drink over 1 hour to avoid getting sick of it. I can't say I didn't expect it, given my choice of drink, but I imagine drinking at regular sweetness would have instantly killed me, or my appetite at least. Go light!

The honey boba that they gave, however, was by far the freshest, softest boba I've ever had at a boba place, so I probably came at a good time. Props to them for that.

The flavor was rich, yet smooth. It was about as balanced as a salted caramel cookie dough collision could be, and every sip felt inviting, and...

First time here because my friends recommended it and because its near my place. I liked the variety of flavors and options and was pleased to get my drink quickly, but from the beginning, I was disappointed with the service the female cashier gave me tonight. First off, I said “Hi how are you” and she replied to me with “not yet” because the customer ahead of me was getting money from someone? I didn’t think much of it and waited, but when it was my turn, I asked her the difference between tpumps and pumpbo and she waves to the cups as to point out the obvious. I realize there are regulars, but anyone should be able to point out with my initial question that I wasn’t one. The rest of my conversation with this cashier was more bs and ended up making my friend refuse to order anything. Your drinks can be great, but without basic customer service skills you’ll drive more...