Denny's — Restaurant in San Juan

I decided to give Denny’s another try, as the last one I gave them wasn’t as bad as the first. However, now I can say I’m not coming back. To start, when I entered the place, there was no one at the counter and I had to go up to the main kitchen just to be seated. Moreover, the restaurant had a strange, old and dusty atmosohere, and the bathrooms NEED remodeling; it was extremely gross to use it! Our waitress was kind and always had a smile, which is great, but she just kept messing up our drinks. For starters, she told us she had spinach at first, then she came back and said there was no spinach, which mens we had to change our drinks, and lastly, she came and told us there was spinach which means my dad and I could drink our Tropical Green. Also, she messed up the soup of the day, and said it was potato ínstead of the actual chicken one. On the other hand, the food was mid… I must say the bourbon chicken felt high quality, and the sauce was decently ok. However, the vegetables and salted potatoes were to cry for…. To start, the vegetables didn’t have ANY flavor and they were very, very dry; the salted potatoes, similarly, were also not seasoned at all and they were dry. Even though we were having dinner, my mom ordered a crępe breakfast, and she didn’t like it all. The crępe was stale floppy and pale, and the hash browns say to hard to eat. She said the eggs were good, though. So, I really wouldn’t recommend Denny’s for everyone, and much less...

Food was wrong and cold, we were not greeted good morning or welcome at all, had to walk inside up to the front of the kitchen where I could find someone to seat us. Jus very bad customer service. While I was ordering the waiter walked away TWO times I guess maybe she was assuming I was done when I wasn't even asked if I was and I was clearly STILL speaking with no pause so I really don't get why she would try to leave. Did not get options for my pumpkin pancakes which is why I received pumpkin pecan pancakes wrongly which I did not ask for at all. Never did I mention pecan. I only said pumpkin pancakes. My sausages were plain cold like they had been sitting out for at least 20 minutes prior to being served to me. It was just a bad experience. Never once was I oriented that I had to walk up to the entrance to pay, I asked for the bill and sat there waiting for the waiter to come take my payment and after about 10 minutes I asked her to take my payment and THAT'S when she told me I had to pay up front. Almost got late to my appointment waiting for her to come take my payment because I was not told how the process was and I don't work there, so they should not assume that I know the process, it was my first and last time visiting this Denny's. I'd rather go to Caguas and wait longer but get a way better service, just for the...

I visitied this location during vacation. Seeing that the place was packed, one would think that service and food are in high demand. This DOESNT reflect my visit. The waitress was inattentive and not the most friendly. The wait time for breakfast was about 20-25 minutes and the food was "lukewarm" at best. My party ordered two soft drinks and i ordered coffe, all of which the menu stated included free refills. One drink was refilled without adding ice to compensate for what melted during the first drink. I asked for a refill on my coffee and instead the table beside me got the cup. I never received my refill. Atop the horrible service, hair was found on my food that should have been perfect considering the wait. When brought to multiple managers attention, they offered to give me more food which was an unacceptable option....