Burger King — Restaurant in San Mateo

First of all the manager was super rude, he kept trying to kick everyone out, saying the lobby was close even though it was barely 9:30 pm. And the manager kept on telling every worker in Spanish that it was close and all the tables were cleaned so nobody could dine in, and everything was to go. 1 homeless and 2 kids arrived around 9:40pm but they waited more than 10 minutes to get any help. At that point employees refused to help them. They said it was past the business hour and they couldn't help them. Only by drive through ir they had cars. The kids said they only had scooters, but they could take the food to go. The manager said in Spanish we're close they can't get food anymore. The kids eventually left at 9:50. Homeless person stayed there trying to get food but they refused to help him as well.

It took them more than 15 minutes to get my food and other customers as well. And they bagged everything and told us we couldn't eat at the lobby anymore. I reminded the cashier that I would only buy if I could dine in and she said yes it's not a problem. But the manager wasn't really happy. On top of that the soda machine was missing some tips and every customer was getting wet because the machine was splashing everywhere.

And lastly the burger and nuggets were soaking wet on oil. I have ordered food here many times. But today was just an awful...

I ordered a Whopper, crispy chicken sandwich, fries and a soda. The Whopper Patty was cold and pinkish red in the center, and the entire sandwich was off, if that makes sense. Seems like it just did not go together and did not taste good. The crispy chicken sandwich was burnt around the edges and very hard and dry inside. Literally one bite and I had to spit it out and return it. The fries had no flavor. All the sodas were mostly carbonated water and did not taste how they should. I returned the chicken sandwich at first and was going to accept something else, then I decided on a refund. The only reason I didn't return everything and ask for a refund was not to get upset and then have to go find something else to eat. Over a dozen employees behind the bar and no one was speaking English. one girl working up front was very rude and had an attitude with everyone she dealt with, basically throwing items on the tray. I will not waste my time or money trying to...

Incredibly disappointed. I stopped into the dining room quickly to grab something to eat. I've got 2 hrs on trains and a bite helps. I ordered a cheeseburger and a drink. Pretty simple. Not so much. It was a bit on the busier side, but only in the drive though. 3 people were waiting with me in the dining room, all unserved. We watched at least half a dozen orders go out through the drive through in minutes, but nothing for the dining room. The wait was so bad I had to abandon my order, losing 12 bucks, because I was going to miss my train and I couldn't sit around waiting on any service or refund. I did let the employees know that I had to leave and which order was mine so that food didn't just sit around if it was already made, though I did not see it. I was not at all impolite, but I'm actually pretty upset that the staff categorically ignored the...