Pizza Guys — Restaurant in San Pablo

I found Pizza guys a couple of months ago and decided I wouldn't ever get pizza from anywhere but there again! Their pizza is amazing, especially their white sauce options, specifically the garlic lovers! They have the best stuffed crust as well. The reason I'm writing this review as one star is because of my last experience I had there. I had gotten off work at 8pm last friday 4/12 and called in to place an order for pick up but was put on hold, and I ended up arriving there before they answered, no big deal. I go in to make the order and a girl takes my order, she finishes, takes a call on the phone for an order, finishes that, then proceeds get started on my pizzas. She's working the dough, then scratches the side of her face, then continues working on the dough and eventually putting on all the toppings! It wasn't until she finished with the toppings that she quickly rinsed her hands (no soap) for all of 2 seconds before getting started on the other pizza. Terrible cleanliness. I then saw another employee come from the back on his cell phone, hang up, then wet his hands in the sink and dried them before starting on a pizza. They are NOT CLEAN here! Disgusting. They need to re-educate their employees on proper food preparation procedures, specifically washing hands with soap since they aren't wearing gloves. I asked for a refund from a guy there and first he said no because it was made already but I said I didn't receive it yet and then he asked me why, so she came to listen, I told him the girls hands were dirty and what she did (she then LAUGHED) and then he asked if I would like half off, to which I said no just give me my refund. Will NOT be coming back to this DIRTY,...

I come here all the time to do deliveries and always noticed that they're usually late. Also the dining area just opened up and the bathroom is out of order for no reason and has been out of order for a long time which is unacceptable when you have the dining hall open! Also they have stacks of pizza boxes in the back which I absolutely hate it makes it look like a storage unit or a cluttered mess. They also have a trash can randomly in the back that's face the other way totally unprofessional. Not only that the floors are always dirty and also the countertops as well. Also they only have five chairs total inside and two tables look so bad! I don't recommend coming here they are understaffed and poorly managed hopefully they can start getting their stuff together cuz they do make...

I ordered food from here to be delivered at like 730, i called them around 810 the girl was nice & said it should be here in about 15 minutes... At 915 i call them again and the guy that answered this time said his driver just got back to the store & said the driver came to my place but no one answered& then he says the driver waited almost an hour.?!?? My dude was out in my front yard for over an hour hanging xmas lights- no one came anywhere near my apartment or on the hill i live on! Regardless we drove to pick up the 2 hour old food being that it was already paid for. Obviously the pizza was cold the chicken wings were pathetic looking, the salad was decent and thats about it. I should have told the guy in the store i wanted my 5$ tip back! You live & you learn what...