Los Palillos Restaurant — Restaurant in San Rafael

The food was good. San Rafael has a variety of authentic diners.

I really did not feel welcome or comfortable here.

I visited twice. The first time was for a lunch. The second time was for a dinner.

Both times were dine in. It seemed odd to order and then pay and tip before eating at this style of restaurant.

It is not all necessarily fast food. I had an uncomfortable feeling while standing to view the menu. As though the cashier was growing impatient with my studying to decide.

Both times I was greeted by my server with, "I do not understand", "I do not speak english". I was just looking for a more detail description of the ingredients on what I ordered and a glass of ice water in addition to my drink and meal. I got neither.

The meals were good, and I assume authentic. But, I just do not understand not having hosts, or server, or employee availability for customers that are not fluent in speaking Spanish. I try to accommodate with what few words I know, but a little help would be nice.

Also, I am surprised that "water" is not a common to decipher, universal word. I just let it go after my server never returned. Even had she checked on me, I would have ask for "Agua" (I believe that is water) and learned a lesson...but she never returned to my table, I sat outdoors, which I rarely do. Just did not feel a good vibe here.

Must have been...

Very overpriced for the quality. Regret trying this place. Smallest serving of super nachos I’ve ever been presented, but it cost $16! Chips weren’t even fresh. Enchiladas also subpar (sauce was probably from a can) almost $20. Horrible fake margaritas, tasted like country time lemonade and had table salt on the rim. If they’re going to charge these prices, they should use decent ingredients. I would have tried a soup, but not for $18. I’d rather go to a different taqueria for a cheaper meal, or go to a nice restaurant...

Solid spread of authentic Mexican style food, with some menu variety that will surprise you in a good way. Picture tradespeople coming here after job sites shut down at 3, or grabbing an 11am lunch, but swing by anytime you have four wheels and want some good chile verde and a beer. Two screens usually with a soccer match on in the background. Horchata, Jamaica, Tamarindo, whatever you want to drink....