Ping's Chinese Cuisine — Restaurant in San Rafael

2nd update (CHILDREN IN DANGER, READ REVIEW) We decided to give them one more chance, never again, WE DON'T WANT THIS DRIVER IN OUR NEIGHBORHOOD!. The delivery service is the worst I've ever received. Opened the door the driver was in such a hurry to leave he basically dropped the food in my hand and ran away. I said can you wait 2 seconds so I can make sure everything is here (we missed items in the past) and he shrugged and continued walking without looking back. I yelled at him don't you want your tip and he got in his car and sped down the road at high speed... I'm surprised the tires didn't chirp. (There were neighbors kids playing in the street). VERY UNSAFE. THIS ENOUGH TO MAKE SURE I NEVER ORDERED FROM PINGS AGAIN. (They use their own drivers) PINGS DRIVER IS A DANGER TO OUR COMMUNITY.

Update After giving them another 3 chances I am still not happy with the food descriptions. 3 times the soups have almost nothing but broth. Sizzling rice and wonton both were a disappointment.

Delivery was fast but driver just left the bag and walked away... I yelled thank you as he walked away and he just got in his car and left, didn't even look back.... would have been $5 Cash on top of other tip but I guess he didn't want it. Hot and sour soup had no hot... Just sour. Mango chicken says spicy and mango chunks... It was VERY MILD, no heat at all and had EXACTLY ZERO MANGO. Flavor was ok but not what we ordered. Broccoli beef was ok, nothing special. It's really just an average place with a deceptive menu. I will not be going back since they don't describe the...

Where do I begin? Well I’ve come here is because around where I stayed for business trip, there ain’t any Chinese restaurant or even close and this one was close so I went. I thought the other reviews were ok but let me tell you my experience. It was horrible! I order only two appetizers:

1. barbecue spareribs- well if you know how it’s prepared from the beginning then you should know that two side is; one side meat, other side is the membrane. That texture must be removed and they didn’t, it’s because flavors would not be marinated correctly, anyway that was disgusting and the flavor was at best blend, without the mustard and duck sauce it would been disaster!
2. Hot & sour soup with carrots? Are they out of their mind?? Anyway it was also disgusting and didn’t have any flavor of Hot & sour at all. Plus the cornstarch was not even noticeable. How can they miss simple Chinese cooking? The only good part out of this was the waitress was nice but I just couldn’t let her know because, I don’t think she knows how to describe the dishes of what they are and etc but she was nice Over all I would not recommend this place. I rather drive out another 1/2 hour just to have a good authentic...

I just can't do it anymore. We went to pings for dinner last night. Restaurant has limited seating inside due to covid restrictions. We were seating in a nice booth in the back of the restaurant. Most of the tables in the place have been removed and they closed most of the booths as well. Everything was setup for social distance. Problem was they had a giant circle table right in the middle of the restaurant with 10 asian ladies that were already done eating just sitting there being loud and playing videos on their phones for an hour. They were acting like they were In their living room at a birthday party. At this time people are supposed to be just eating and leaving this is a serious situation with covid and this restaurant could care less. 10 ladies eating and clucking away for an hour after they eat is a party not an...