I don't know who is sleeping on this Taco Bell but if you enjoy the occasional taco, or let's just say fast food in general, this particular restaurant is hands down one of the best. Literally every time I come here everyone is so nice and I don't know if it's because it's Sanger Texas or the hiring manager is just doing an amazing job. Either way literally the staff has cheered me up on some of the worst days because they are some of the nicest and most real people I've ever talked to and I haven't even really met any of them outside of the drive-thru. I would venture to say they're probably better humans than a good majority of the people that I meet on a daily basis. On top of that the food is always stellar. I mean of course it's fast food and it's Taco Bell, but is always hot, it's always fresh and it's always well prepared it's not like I get four tiny sprinkles of chicken on my quesadilla. Once more, it's consistent. I've probably been coming to this Taco Bell for the better part of the last year in my travels and not once have they disappointed me. I mean there was that one time the carbonation was out but I'll give them a pass because that's beyond anyone's control. Nevertheless I'm going to agree with some of the other comments here and say I would give this 6 stars. And if you're the hiring manager reading this, bravo, you've done a great service for this franchise and set a very high bar for literally the rest of...
Read moreMy family and I went through the drive-thru tonight to ordered our food not only where the light's not pretending to be closed , the menu was not turned on . The young lady kept trying to rush me while as I was ordering I finally ordered and when I got my food , I got a nacho just the chips and cheese and my chips were thrown in the bag not only where they spilled all over the bag , I only had three chips in the bag I know they're just a dollar but come on now !!!! Definitely need to work on their customer service!! Also come on it's not that hard it's actually one of the easiest job's out there as far as fast food. Not only was that exact taco bell my very first job when I was 16 but I was a manager at a Corporate Taco Bell company in Austin , then later came back to the location in Sanger when I was pregnant.. Point being I have been in your shoes as far as working there. It's not hard and with everything going on in the world right now and since your lobby is closed for this worldwide issue, you could at least do your job right act like you care and not act closed so you don't have to...
Read moreUpdate: Food has improved, quality that is. Customer service is great if you get Alex or the female day mgr at the drive through. A couple of days ago my order was incorrect. I ordered two chicken chipotle melt with extra cheese and instead received extra chipotle sauce and very little cheese. Today when I went to the drive-thru I told the person taking my order that I wanted to order two chicken chipotle melt with extra cheese and explained what happened the previous time. All she said was, what else? I drove to the window and was trying to reiterate to her when she cut me off and said, Yeah I get it. Her name is Ginger M. according to the receipt and she has terrible customer service and is incredibly rude.
Very disappointed. Went through the drive thru tonight and ordered the number 6 and two chicken rollups. We got home to find two cold chalupas, 3 beef soft tacos that had red tortilla strips which is odd. Tried calling back repeatedly. Clearly the phone is off the hook. Out $13 and food is inedible. Too tired...
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