Crocodile Restaurant & Bar — Restaurant in Santa Barbara

Was excited for having a christmas dinner at Crocodille on christmas day, so I arrived at 5.50 pm for my dinner reservation at 6 pm on christmas with family. Was seated at 5.52, place was very nice and all. Ordered appetizers. ,soups and entreess. 25 minutes in, i asked if any of our food come anytime soon, and server said "shortly". Another 10 minutes and server came back with a spoon for the soup. Waiter was trying to avoid eye contact at all times, another 15 mins i have to raised my voice in order to call someone. After i called in 6.50 pm , all of my food came at once, there is no set order as soup or appetizer first literraly steak comes first. And when i asked them why everything came at once, he simply responded you ask for the food to come together ( i never mentioned anything about my food coming in together ) and i just stared at him while he tried to justify his reason and then he changed his excuse to its christmas and it is very busy. Lobster bisque was similar to what i bought from costco, there is no addition or anything, they put an automated gratuity at 20% which i dont mind paying since i dont know if the waiter the cooks or the management was just bad but fyi this place is not worth the...

Not good experience here today for my birthday lunch. Was with my parents, three kids, and husband. Ordered at 1:00, not busy at all. Kids menu had no protein options (cheese pizza, grilled cheese, mac and cheese, or spaghetti noodles with butter), so my daughter ordered a burger from the adult menu. I got Caesar salad with chicken. Thirty minutes later no food, no check in from staff, other tables getting their food, super hungry kids. We went in and asked if they had some crackers until the food was ready and they said yes, but then no one came out. Ten more minutes passed and they brought the food but my salad had no chicken, and they told us the kitchen lost the pizza orders which was why the food took so long. They did take my salad back and add chicken. The food was honestly not great either, with exception of the kids pizza which was very good and my boys loved.

While we were waiting and not being checked in with, we decided a 10% tip was appropriate, but they handed us the check with an auto 20% gratuity which felt not appropriate at all. We will definitely...

8/22/23 Update: What can I say, solo for breakfast, ordered a Swedish Pancake 2 eggs over med; specifically requested the brown swirl of jam they normally put on the pancake removed. frankly, I don't like it and asked to exclude it. My waiter seemed new, but he did not speak english very well. So I got the feeling I made a big mistake by changing what most quick cooks do. The meal came back with the brown jam swirl on the pancake, just as I received it before and syrup on the side. Asked to make it again without the well you know, came back with plain pancakes, a dish full of jams and syrups, the a fruit bowl. Ok, two for two, explained to another person that spoke english better, no brown jam swirl- thats it! Oh, and my two eggs were cold. They took the eggs and plate. Redo PERFECT! I still tipped 30% because it was not the cooks' fault, and I like coming here once in a while for dinner and breakfast. I hope the staff understands...