I had an extraordinary experience at Santa Clara location today that truly exemplifies what exceptional customer service looks like. After dining there, I mistakenly left my phone behind. Upon returning, I found out they had not only found my phone but had safely stored it for me. The staff's integrity and attentiveness in looking after my belongings when they could have easily gone unnoticed was beyond commendable. They didn't just serve food; they served peace of mind. This incident restored my faith in the kindness of strangers and the genuine care some establishments have for their patrons. I felt incredibly relieved and grateful. A special thank you to servers, who went out of their way to ensure my phone was secured until I could retrieve it. Beyond this incident, the meal was delicious and the ambiance was delightful, but this act of kindness truly stood out. If you're looking for a place where your dining experience extends beyond just the food, this is the place. Their attention to detail and care for their customers is unparalleled. I'm giving them 5 stars not just for the food, but for the exemplary service that...
Read moreAs a Native Hawaiian my initial expectations of this restaurant were low & the food far exceeded what I could have imagined. You will not leave disappointed if you have good taste.
Met here for a Team Lunch. The overall setting of both inside and outside seating was very open, lots of air pushing through the facility. Noise levels were low enough to where we were able to communicate across the table without yelling.
Rolled through the menu and saw the casual use of Hawaiian names, pineapple type things. Decided to go with the "Fresh Catch" option. Kanpachi - Hawaiian Salt Shishito Peppers & Kimchi Fried Rice +egg
Brah...broke da mout...I automatically felt like I was in an establishment that actually appreciated the flavor and love we put into our food in Hawaii.
All 8 dishes that were ordered amongst the team looked incredible and everyone was happy with the food & service. Will be ordering some poke tacos next visit. After leaving we all agreed that this is the new meet-up for...
Read moreI wish I remembered to take photos of my food. Honestly, I can't say enough good stuff about this restaurant! It had so many wonderful choices on the menu, but I just couldn't order anything other than the amazing seabass fish tacos every time I've eaten here. The tacos are out of this world!!! My daughter ordered the rainbow bowl with is a massive, deep dish filled with rice, sushi, and seaweed salad. We ordered calamari and coconut shrimp as starters. This was hands down the best calamari I've had. I've eaten inside, outside, and on the patio. All areas were great ambiance and the service was friendly and attentive. I've never had a mistake on my orders here. Bathrooms super clean. Tables super clean. Prices are reasonable for a seafood place. Not far from Levi stadium, great America, and big hotels. All around great place for a great dining experience. Thank you Pacific Catch for some...
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