Starbucks — Restaurant in Santa Clara

Most Starbucks are created fairly equally, but sometimes there is one that stands out among the rest. It's usually because of a memorable event or some strange object that sticks in your mind and forcefully creates an unforgettable imprint on your mind. Well, this one was an event.

I ordered two drinks on the app as usual, but when I went in to pick them up, seemingly, only one was made.ì7]pp So I sat and waited because I thought they would be making it, but to my dismay, they were only cleaning the machine. )After about 5 minutes, I let the barista know that I only had one of my drinks. She looked at the mobile pick-up area and said that someone must have stolen it. We had a conversation abo;,!1ut people stealing drinks. I learned thay quite a few...

Nicely furnished, well designed, and comfortable sitting area. Conveniently placed location. Terrible customer service. Extremely rude baristas. I made multiple visits in case the rude service was just a one off thing, but it's not; the baristas are consistently rude at this location. On one visit, the barista forgot to make my drink then when I POLITELY asked for my cold brew, they hostilly accused me of trying to steal a drink. On my next visit, the cashier-ing baristas demanded that I bring the disposable cup to qualify for a refill and remarked that "this refill will be a one time thing". I've never been asked to bring my old cup only to scan my starbucks app to get a refill; and the refills are poured into a new disposable...

I ordered one of the apple croissants and ask them to please leave it in the original packaging for travel, and I got this on 10/18/24, But the packaging read 8/6/24???😲 Which means, it was in the packaging for over two months. I live far away so I can't go back to exchange it.

I just wanted to give a warning for those of you who may be interested in buying the "The Baked Apple Croissant"..... to ask for the original packaging, so you can double check the date first.

See picture I posted you can see the date but yet I purchased it 10/18/24.

I wish there was a way to get a refund...