Jack in the Box — Restaurant in Santa Fe Springs

It's obvious that JITB will never see this review nor care about what I have to say...but because I'm a man of principle and fundamental truth here lies my opinion on this establishment: I've been going to this specific location for years and years and pathetically enough the service has deteriorated. The management are not very competent and their customer service skills are a lot less favorable than that of their competitors. Food is blasé and the decor is mediocre at best. My order frequently gets packaged incorrectly despite the numerous conversations during both the order placement and the paying aspect. I went back once again to fix an order that they once again failed at completely. Note that I went during the rain and spoke with the manager on duty at drive-tru about the situation and to my dismay it wasn't rectified; thus I requested a small refund on the missing item which of course was done. I'm not one to complain nor is it in my nature to write 1 star reviews about most businesses so when I do give a bad review it's for a good cause and a not so much better reason. This review was also...

Both the people in the back making the food were not wearing gloves, when I saw the lady making the burgers I asked Juanita the manager if it was ok for them not to wear gloves. Juanita said the lady was allergic to latex, but the food industry uses vinyl gloves.

I brought up the concern after watching the lady making sandwiches walk around touching everything, she went in the freezer to get lettuce and refilled her station and just went back to making sandwiches. Someone is going to get sick here due to the mishandling of the food and poor hygiene of the employees

When I spoke to Juanita her response was “thank you for expressing your concern, we will take it into consideration” there was no concern at all and she was not interested in the least bit on fixing this issue. This place is a safety hazard for...

This review is a long time coming as we are finally fed up having to deal with this location's incompetence and lack of service.

The people that work here are IDIOTS. Pretty much all of them don't speak English and they ask you repeatedly over and over again for your order solely because they are NOT LISTENING and do NOT understand ENGLISH. I realize that we live in So. California but come on….seriously.

This shouldn't be my problem if I come to Jack in the Box's food chain. They should at least be abel to communicate in an effective enough manner to be able to place your order.

DON"T GO HERE. The service is excellent across the street at Taco Bell...