Local beach resident excited to see the revamping and reopening of hot dog on a stick for my craving of the cheese stick. Went by on the weekend and got a cheese stick and a medium lemonade. The lemonade tasted like water so I said something to the cashier. He gave me some excuse about lemons being short and that's the way it's supposed to be. I said okay all good and just wrote it off as a waste of $7.50 for a glass of barely flavored water.
I then watched through the windows as all of the employees began to taste the lemonade one by one, and in mutual agreement that it tasted like water, watched them drain the entire tank and remix it properly.
You'd expect they'd immediately reach out to me standing there to apologize, thank me for bringing it to their attention, and replace the lemonade. Instead they tried to hide it from me so they didn't have to admit fault and replace the lemonade! So I went to the window and said if you're now agreeing with me and draining the lemonade I expect you're going to replace it for me, right? Naturally being caught red-handed, the girl said yes. So I waited as they remixed the lemonade. Then the manager comes to the window when they're done refilling the tank, and says to me, since you already drank half (of the water) I'm only going to fill half of the cup with lemonade! Needless to say I nearly fell off my feet. I gave the $7.50 cup of now half water and half lemonade back to them and left never to return. Disgusting service...
Read moreWe visited this location on 07/25/2024 at about 5:30pm. The girl at the register that took my order was EXTREMELY rude. I ordered one beef corn dog and that was it….30 minutes later I was standing at the pick up window still waiting for my order. There was not one single customer ahead of me or behind me. I saw the man inside pull my corn dog out of the fryer and it was completely burnt and they started laughing. He then put a new corn dog in and I had to wait even longer. Not one time did either of them apologize or even acknowledge me as they stood there playing on their phones for the 30 minutes I waited for my food. I went back up to the window after receiving my food to ask for a manager contact info but she literally stood there and absolutely refused to assist me or even open the window. I don’t understand why these people were so rude to me…I was extremely polite to them when placing my very simple order. I will be posting her picture here. Her name is Kassy aka Kassandra. I will be posting this on every media platform that I can and I will be contacting corporate with her name and photo. This is a DISGUSTING...
Read moreI came here when visiting Los Angeles, staying near Venice Beach. I got a beef corn dog and a large lemonade. The large (50¢ more) lemonade comes in a big plastic cup and you get $3 refills if you bring the cup back. The lemonade was amazing, really refreshing and lemony but had the perfect balance of sharpness to sweetness. I also came back the next day and had a Cherry lemonade which was also really good but only subtly cherry flavoured. I got a beef corn dog one day and a turkey the next, and both were really good, nice and crisp on the outside, but soft and sweet on the inside with a nice juicy hot dog in the centre. They are cooked to order, so you will usually have a few minute wait even if there isn't a queue, but it is definitely worth getting a fresh one from here than a half warm dry corn dog from other places. Definitely fit this in to your plans if you are visiting Venice beach and Santa...
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