Five Guys — Restaurant in Saraland

This location in saraland al is not consistent. I visited when they opened it, and it was not the five guys' experience said I would not go back (I go to five guys on Satchel paige in mobile, the only one that's consistent) I decided to go again another fail. I was getting off late and did not feel like driving to satchel Paige rd and went to the saraland establishment again. I could smell the difference. I placed an order, and the lady looked familiar. I called the location that night and spoke with Mrs. Gwen told her best burger since they opened (asked if she worked at Satchel Paige location, she said yes)! I went twice while Mrs Gwen was there order was Five Guys way. I recently went back and was dissatisfied. I need someone to train this crew and make sure they...

Got the food to go. It took longer than expected to receive the food, however, the food was hot and fresh.

They were not busy- at all for a Friday lunch. Fries were hot but a little soggy. The price for the fries is outrageously expensive. It’s literally two maybe three potatoes. This is not the location’s fault however I am still flabbergasted at corporate’s pricing.

Really not much to write about- it’s fast food. The bathroom needed a little attention but was still fairly clean.

Does anyone else feel guilty and disappointed in themselves after eating a double cheeseburger? Yet, I know I will...

I have given this location multiple try’s since it is new and it has been hit or miss on the food. The burgers are decent but the fries have been undercooked and soaked with grease every time. They also started shorting you on the fries compared to other locations. For my past few orders and only give you the little cup full instead of a scoop on top of it which is ridiculous considering the price. For the price I would expect better and more consistent food but have yet to have it. Doubtful that I will be giving them anymore opportunities with all of the other options...