Subway — Restaurant in Saraland

Where do I began? If I could give a zero it still would be too high. I visited this Subway about 4pm on August I 2023. No one was at the counter. I patiently waited..and waited and waited until I knocked on the counter. A young lady with pink hair named Tonie or Tony was sitting at a table behind. Not knowing she's been sitting there watching me and my son stand there the entire time. She walks up and and say " what are you having" with a very nasty attitude. I proceeded with "hello how are you" she's still giving attitude. Before I could tell her what I wanted she rudely say "we don't have meatballs". My son said okay. I said can I have steak. So she said what bread. I told her Italian. She does nothing. I repeat it to her. She looks at me and very rudely say "I'm waiting on him to tell me what kind of bread he wants" I said excuse me he wants Italian bread. I told her I speak for him because of his speech impediment. I said he wants Italian. She then refuses to serve him and walks off. I would not recommend this Subway to a homeless person if they were giving out free food. Tonie or Tony with the pink hair do better. I'm told her is the...

Absolutely 0 stars if I had the option. I made a door dash order with specific directions and options. I am Absolutely apauled at how they treat their customers when they completed the order WRONG! Not to mention. I was going to suvk it up and just eat it, but NO your bread has to STALE too! Isn't that against health regulations. Pretty sure you must always have fresh bread to serve. I got a 6in subway and a drink and it costed me $23 dollars! Yes, I'm beyond pissed as this was my dinner for tonight and IT WAS RUINED. Because the employee who made the subway didn't care. I understand you want to go home. But pulling 16 hours shifts all day (me) and then not having suitable food is not how a customer who loves subway should have been served. I would personally like a full refund just for the subway because it is not edible. I called to settle the matter and hanging up was the result. I'm not usually one to do something like this, but that was deliberate ignorance. You don't close till 10pm. You should have answered when I...

My wife and I came to this place looking at all your reviews on August 5 at 2.45 pm. We had a ‘Cheesy Garlic Steak’ 6” while I had ‘The Boss’ one foot sandwich. Both were average and disappointing in taste and freshness. The service was not very inviting. The foot long ‘Churro’ that my wife ordered was not just stale but bitter too. When she went to the woman she ordered ant the counter, and mentioned this, the woman just said “no one usually orders” and that “it just sits in the refrigerator.” There was no apologies nor any offer to return the money. That’s a shame! Probably won’t visit...