Popeyes Louisiana Kitchen — Restaurant in Saraland

The food is good but it would be better if I got what I ordered... I ordered regular with bacon and cheese #3 here, and they gave a #2 ghost pepper sandwich with cheese and no bacon. I also ordered a 2 piece of the strawberry pies but they gave me 2 apple pies. The 2 piece was suppose to be $2.99 where one only is $1.99 and they charged me for two single pies instead of the 2 pack price. Was a guy on the speaker but I didn't see any guy when I pulled up, so I don't know if that's a remote worker and there is some disconnect or if he has in back somewhere. Y'all need to get better about putting the right thing into the system in the right way. The lady was nice and pleasant, but you don't know you have the wrong stuff till you get home. The pies were marked with an S so that is someone else's...

This dump is full of the most incompetent,rude and consistently disturbingly disgusting food.ive literally been yelled at via the drive tru speaker for inquiring about a menu item.Saraland would be a better place if this dump was permanently closed. Convinced either its an absentee owner or they truly do not care..you'd literally be safer eating from a hot dumpster than this ghetto bacteria bar. I truly wish I could give this place negative star rating. Even the Krystal is better and more efficient and that place stinks. Before you endure this dive go eat a mouthful of dirt.seriously! Stay as far away from it as possible..if I saw a car with children at this place I'd be hard pressed not to report the parents...

I went in to use the restroom. It was unacceptably dirty, almost chose not to eat here but since we were traveling and just passing thru we did anyway. Went through the drive-through, staff was not very friendly or inviting and it took absolutely forever for our food to get made. They ended up parking us, but forgot to give my sister her credit card back, which was unsettling. She then had to get out so she could get her card, then chose to wait inside for the food, which ended up being about 20 minutes. The only upside to that was it came out hot and fresh, but they forgot our biscuits and two of our sides so we ended up having to turn around and come back to get those. They just need...