Del Taco — Restaurant in Saratoga Springs

Sunday night. Midnight fast approached, and my wife and I were hungry. "Let's get some midnight Del honey," my wife said to me, "just like in the good ol' days." As I waited holding the passenger door ajar, she texted me her order. I remembered, she never came with me in the good ol' days. So off I went, stagging my way to Del Taco. On Main St, construction cones narrowed us to one lane. I quickly found myself creeping along behind an old beater. It looks like a teenager's car, or at very least a sloppy male. Why is it going so slow? Are they drunk? No, the car hasn't swerved at all and they are consistent. High, perhaps? Was I high? Is that why we were all going to Del Taco at midnight? Sure enough, after 2 miles they pulled into the same lot, and went to the same drive-thru, which was surprisingly full for the time of night. And on a Sunday in Utah! Malice is surely permeating our society. My order was taken, pleasantly, by a man who was clearly beaten due to running short-staffed and likely managing the shift. I appreciated him. At the window, we talked about life. I told him I wanted Del Scorcho and ketchup. The Scorcho was for me, but the ketchup was for me when I steal some of my wife's fries. They maintain a decent speed. I make a new friend. I drive home 15mph faster without a clunker wobbling along in front of me. I arrive home. My wife and I watch a show. Hey, I ordered a set of fries for myself after all. I still steal some of my...

The food is great when they get the order right. We eat there 3-4 times a week, and the wait time is always excessive. I've waited in line up to 40 minutes before (the employee told me the person two cars ahead ordered 40 burritos, but that's not any justification. If someone orders 40 burritos, have them pull around and continue serving the customers who have orders appropriate for placing in the drive through while the larger order customer waits for their excessive order! This isn't rocket science!). Average wait for my experience at this Del Taco is 10-15 minutes. Today we were given medium drinks instead of large, no sour cream on our chili cheese fries (which we added sour cream to, and which the employee confirmed back to us at the speaker), no sour cream & guac with our spicy jack quesadilla (again, ordered and confirmed), and, the most grievous mistake, NO DEL SCORCHO after we confirmed, yes, we would like sauce, plenty of Del Scorcho please. We eat Del Taco so often that we were able to locate two stray Del Scorcho packets, otherwise we would have driven 15 minutes back to the restaurant very hangry, indeed. I can forgive chronically excessive weight times if the food I get is what I order. Today, mistakes have been made.

I'm sorry, Saratoga Springs Del Taco. I will be driving to American Fork from now on. It will take the same amount of time to get my order anyway. It's not me, it's you. wipes single tear...

Honestly this was a pretty bad experience. My wife and I went in hoping to get some good nachos. I asked for carne asada nachos and two waters. My wife and I couldn’t tell if the steak was actual carne asada or beyond meat nachos like they also had on the menu. I have eaten beyond meat before and it tasted as if it was seasoned just like beyond meat. It was also clumped together like beyond meat would be if it was poorly cooked and not separated. We asked them and they said it was carne asada and asked if we wanted something else. We had chicken nachos instead. The nachos were really salty and the cheese sauce was really fake tasting on both. We just felt sick after eating them. We also didn’t get our waters so I just got them myself. I went into the bathroom and the paper towel dispenser was broken, no soap in the mens bathroom, the sink was dirty like it hadn’t been cleaned for days and the sink was surprisingly hard to turn on. I’m usually a pretty patient person but this was just too much. I just couldn’t believe all the things...