This wasn’t just dinner—it was a masterclass in hospitality.
I’ve spent years managing high-level operations in billion-dollar companies, so believe me when I say: I notice everything. Cleanliness? Spotless. Timing? Surgical. Staff? Felt like they were plucked straight out of a Michelin-level dream team draft.
From the moment we walked into Charlie’s on Route 9, the vibe was right. Cozy but classy. Friendly without being fake. And then came Alex at the front desk—the type of person who makes you feel seen, heard, and genuinely welcomed, like you’ve been a regular for years even if it’s your first time.
And then… Chef Louis. Sir, if you’re reading this: you owe my tastebuds an apology for blowing their minds. The food didn’t just taste good—it felt good. Seasoned with purpose. Cooked with care. Delivered with pride. It reminded me that great food doesn’t have to scream—it just knows it’s great.
My wife—who’s expecting and has a radar for anything remotely off—was grinning ear to ear the whole meal. She literally said, “I feel taken care of.” And as a husband, that’s the best compliment any place could earn.
Oh, and the prices? Let’s just say the quality you get here should cost more than it does. That’s not just good value—that’s integrity.
In short: if you want a place that still believes in doing things the right way—where the staff actually cares and the food lives up to the...
Read moreThis place just opened by my house. I went there last night excited to have local cheesesteak nearby. What a disappointment! I ordered a traditional cheese steak with onion and peppers and American cheese. I was given an overpriced, dry, overcooked plain cheesesteak with provolone. I never add ketchup to my cheesesteak. I guess yesterday was a first. This place is overpriced. I don’t mind paying for an overpriced cheesesteak, but give me something that I’m licking my lips, asking for more. And beware, when you order a meal with fries, they charge you $4 extra and give you a coffee cup filled with fries. I think they fit about 10 pieces of...
Read moreThe cheesesteaks are pretty good. I have gone inside and also drive thru to order. Inside experience was okay. The cashier was pleasant and patient. Recently went through the drive thru and the lady taking the order was rude and had not patience. I was asking my daughter about what she wanted on her cheesesteak and the girl kept yelling, "hello, hello" she wouldn't give a second for me to discuss with my daughter. When we pulled up to pay, her name tag said "supervisor". Seriously a supervisor with no patience, that is not good for business. I recommend not using...
Read more