VFW Post 8315 — Restaurant in Schertz

It saddens me to write this, I use to really like being at this Post for Events because it used to be more welcoming to the general public. Unfortunately last night has made it clear that the entire atmosphere had changed and no longer welcoming. It's bad enough that the Assistant Manager Jill has been caught multiple times bashing members to customers, but for even the Axillary President Judy of all people to be harassing customers and not respecting reservations made in advance that were confirmed by the Manager herself is beyond disappointing. It is so sad that the Employees on duty are not informed of these reservations in advance and are put in the middle when the Members decide to harass customers to try to force them to move over a "table" of all things. The Assistant Manager was even there when the Reserved table was being decorated and for the employees on duty to not be informed prior to her departure is disrespectful as an employer to their employees as well as to the customers. So for the Auxiliary President or any other members to harass customers away is very disrespectful and just plain ugly service for the canteen and the...

SHOUT OUT to Jen and Brittany!!! They have Amazing customer Service, along with a Welcoming Smile!!! I will say the older lady was Not as friendly and rather Rude. My husband and I were sitting at a table enjoying our appetizer after my oncology appointment. Some older ladies came in and next thing we know, she comes to our table and puts a RESERVE sign on it. Now, whenwe entered there were 2 TWO tables that Did Not have a sign. She proceeds to tell us we have an hour to sit there. We decided to move to the other table and another rude lady said she was reserving that table. 😡🤦‍♀️ We moved to the bar and enjoyed chatting with Jen and Brittany. I think the older bartender needs a refresher on customer service. When I went to order our drinks, she looked at me and said it would be a moment. She then was asking the other patrons at the bar if they wanted another drink. Jennifer took my order and was...

I recently visited the local VFW clubhouse after inheriting a flag flown in honor of my grandfather, who served in the Korean War. I was told this was the place to go for help getting it properly folded for display. From the moment I walked in, everyone was welcoming and kind. Two gentlemen took the time to carefully fold the flag with me, even giving a salute to honor my grandfather’s service. Others hung around to chat, which made the whole experience feel personal and genuine. This isn’t just a clubhouse it’s a place full of respect, camaraderie, and community. Very grateful for the help and the...