Wendy's — Restaurant in Scott Township

Absolutely unacceptable experience. I went to Wendy’s tonight and ordered a Son of Baconator with NO mayo and NO ketchup, and they still added both. I asked for it as a lettuce wrap, and while they did that part right, the bacon was practically raw! Even worse—I’m diabetic and I specifically ordered an Orange Lemonade Zero Sugar, and they gave me a regular sugary lemonade. I almost got seriously sick. This is not a joke. On top of that, the burger looked like it had been thrown into the bag—it was completely smashed and falling apart. And the woman at the drive-thru? Rude, rushed, and visibly annoyed. It was 11:20 PM, but if you’re working, do your job right. This kind of service is unacceptable. Dangerous mistakes, poor food quality, and horrible attitude. Do...

Every. Single. Order I’ve ever purchased from this location has had something incorrect or missing. This is not an exaggeration, this is a fact. A few months ago, I even spoke with the manager because I was really disgusted. I don’t visit this location often but on the rare occasion when I choose to stop to pick up something quickly, I am most always disappointed. This time, the burgers were COLD. Cold like they had been in an actual refrigerator. No straws for drinks, no spoons for chili, fries that tasted like they were cooked in old oil. It was revolting! $30 down in the garbage! GET IT TOGETHER! I won’t be back, and hopefully anyone reading this won’t go and waste their...

One of the worst drive-through experiences of my life. First time through they messed up my order so I called after we got home. I was assured they would make it right and give me the correct burgers and fresh fries. I arrived and the manager argued with me. I had to threaten to sit in front of the speaker and hold up the line. They said OK go ahead you do what you have to do. So I sat there for several minutes holding up the line. Only just to get to the window to find out that they were going to refuse to give me the french fries to go with my correct burgers. Very very poor management and Poorly...