Kaleidoscope Juice Gainey — Restaurant in Scottsdale

Poor customer service. I have had other incidents that I’ve let slide. I like the product. Mostly the bottled juices, smoothies and muffins. I tried a “seasonal” new drink. Purchased it and drove away only to realize I didn’t care for it at all. So I ended up bringing it back after running an errand. Literally had to just give it back and let them know. $11 down the drain. Not much but it’s just the principle. I asked if maybe they could add more strawberry or something for it to taste better, but they told me I would have to pay extra. I’m a frequent customer. This was a new drink. Not on the menu. I just feel like the customer service was bad. They’ve lost a regular customer. I have another company I can order from and have delivered.

*edited 9/2 .. I have not been back since that day. When I get a chance, I will go back in for my refund as offered in the reply...

Amazing experience when I stopped into the store yesterday. I spoke with Lexi, and Avery made an amazing smoothie for me- I had a bulletproof and a Tumeric shot and they were both fabulous ... I then stopped back a few days later and purchased the two juices in the refrigerator so I could have them at home and they are both wonderful.

Ashley is the manager and does a great job as everyone is friendly and knowledgeable about the juices and their ingredients. It is so nice to be able to see our youth working and engaged in what they are doing. Keep up the great work and can't wait to see...

Tough call for me here. Got one small coffee and one juice and it was $18 something. Juice isn't juiced fresh in front of you. There in refrigerator plastic bottles. Fresh juice benefits rapidly decline as time passes. (Google it!) So even if made that day your losing some of the benefits of fresh juice. The coffee I had was with almondbutter, almondmilk, l-theanine and mct oil. How many mg of l-theanine and how many grams of mct oil? Likely not enough to justify 7 bucks plus tax for a small? Yikes. Friendly service and no complaints there at all. Cute shop. Just really feels...