It would be helpful to have coffee ready and available at 7:30 am. Having to wait 10 -15 minuets for either dark or medium roast is un-acceptable, and it can adversely effect ones schedule who attempting to arrive to work on time.
On another note, the employees who work at this location are very un-organized and forgetful. As I was standing around waiting for my coffee to be brewed, I was examining how the employees were performing and their interaction with customers. It seems one of the employees was trying her best to attend to all of the customers by doing everything, taking orders, and making drinks and sandwiches. Clearly she was overwhelmed.. The other two, a young girl and a guy, had no urgency to help the customers and reduce the line.
The employees can definitely use training and systems need to be implemented in order for the customer experience to be better and welcoming.
Finally I had to mention to one of the employees about my order because they clearly forgot about me. All I got was a NON sincere apology and my coffee.
Due to experiences like this, it keeps me away and in search for other coffee cafes worthy of my money $$.
We as patron should not accept this as acceptable customer service and should expect more...
Read moreI love this place. Not loud and filled with kids like Starbucks. It's like a more sophisticated coffee shop without the price! The grab and go food is good if you can get it in time. But of course, I come for the coffee. Their regular coffee of the day is always fresh brewed. By fresh, I mean every time I go there I have to wait. (which is fine by me). Even the Free refills, I have to wait for a fresh cup. It's only about 2 minutes and it's never bitter. The Baristas here are awesome here, BTW.
The Free Wifi here is a little spotty at times. So I would recommend saving whatever you're doing on the computer from time to time and it only works inside, not outside.
They take Android pay here which is great because that's pretty much all I...
Read moreThe closest Peet's Coffee to me is the Seal Beach location. I has received a gift card from a former co-worker and decided to make the drive here to try out their coffee. This is a really nice location tucked away in a large plaza surrounded by shops. Smells amazing just walking in. The baristas are very friendly and welcoming. I tried a cold brew latte with oat milk which has a terrific flavor of dark bean and frothy too. I also had a matcha latte with almond milk because that is one of my favorites to order at any coffee shop. This one was creamy and perfect without any type of sweetener. It would be nice to live closer here. Otherwise I would definitely make the drive again...
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