Hotwire Coffeehouse — Restaurant in Seattle

So I will NEVER write a bad review unless I have been to a place at least 2 times with BAD service. This is the third time I have been at Hotwire and all I can say is UGH! This place has miserable people working there. Could you please put on a smile on your face and at least fake it? I mean come on, I am paying $3 and change for a MEDIOCRE coffee, at least smile and say thank you or something, ANYTHING. I have heard other customers say they are rude and I hear their pain. Very rude actually....not sure why, but when I walked out I said Thank you with a smile and the barista behind the counter said nothing, not a word. Just a look of utter disdain (the rude barista I won't name but her name starts with an T). I am so sick of trying to support local business owners that hire cheap horrible labor, and this is how I am treated. I am gonna stick to Starbucks, I go in there everyday and they always have a smile on their face, faking it or not. Hotwire.... I will go down the road and support my local Starbucks chain. Sorry.... I tried to give you a shot, but this local will not support you anymore.... Also I will simply avoid scheduling meetings at Hotwire and will persuade people who want to meet there to meet at one of the other many coffee shops in West Seattle. When I have clear and abundant evidence this customer service standard has been vaporized I will revise...

This shop maybe small but it has a big heart...Not only for their customers...but for each other. Lora the owner is so involved in the West Seattle community..and it shows. She gives a space to new and established artists... a place to show their work. When you think a small shop can't appear big ..try Hot Wire. Home of the West Seattle movies...the community garage sale flee market..and various pop up shops through out the year. A must not miss event is Halloween at The shop...and the annual deck the walls Christmas Bazzar. Cute little courtyard with a large grape vine winding through it.. The best tasty grapes...come sit a spell...best iced coffee and wired...

I want to like this place. The coffee is really good. It’s trying to be cozy when it just feels shabby and college-dorm like. Sorry but I don’t want to feel like I’m at a poetry slam anymore. Lighting is strange and dark and the line for ordering is cramped so you often have to stand outside even if it’s cold. The baristas are super weird. They tend to converse loudly with themselves while sitting in the few tables available in the little room gossiping about other baristas, their lives, thinking they are adding to the casual comfy vibe when it just makes the place cramped. The sitting is really sparse inside. Outside seating is pretty cute. I feel pretty meh...