Cock Robin Sebastopol — Restaurant in Sebastopol

$48.44 cents for nothingness! very aggravating situation. I was so looking forward to try this place with my grandson (13,) Even though, I had read and it had bad reviews. He lives in SF. We eat out a lot and very understanding that things can go wrong. we are human, but ... we arrived there last night at 6:55 pm, hungry and looking forward to a good meal. He ordered the double classic robin wo cheese (hamburger.) and I ordered a classic robin and asked for white cheddar, fries and a salad. We sat down patiently, nothing ... a long time of nothing, focusing at our little number thing to buzz. Is it broken? Finally, at 7:30, I asked the cashier, and she said let me check. She went to the back and I saw them shaking heads like no. She came back and said, it will be ready anytime. Back to sitting and waiting. At 7:40, I went to the other side of the counter with that beeper thing. They looked at the number and said: your food is at the cash register waiting for you. She forgot to buzz us () ok, human mistake. There were a woman and a very young guy who was VERY nice and apologetic (the woman just with no emotions or reactions.) He brought the food and handed it to me. I said, but it was not to go! * I NEVER order hamburger togo except if I am eating in car because they get cold. He said, oh sorry, and tried to take them out and put them in a tray for us. I said thank you, at least give us the fries for my grandson is starving. we tried the fries - COLD * at this point I am really frustrated. The young guy took it and said wait, I will make you some. I grabbed the hamburgers, went to the table. and went back, the lady gave us the new warm fries. I said " we had a salad also.", He said, oh yes, it must be in the other bag and handed out the plastic container. I said we are dining in to eat from a plate. he brought it in a plate to out table. I took a bite from the hamburger and it was COLD ** AND, they forgot to put cheese in mine. I honesty couldn't taste anything except for the sauce. At this point too frustrated and disappointed to say anything. my grandson took the salad to them to wrap it up. And she handed him a togo container and said, you can do it yourself! Not going back...

One star for pricing that’s a little better than what’s around, as the food in the barlow needs drastic assistance being better priced/ more approachable/ kid and family friendly/ accessible etc.

but, this place ain’t great. Had to order it myself, sit around for 25 minutes with a buzzer, finally got my bucket from a disorderly and confusing counter where you pick up your own food, from cooks I watched take multiple smoke breaks within 50’ of the place, which was disgusting, then I sat in the freezing building and tried my chicken which was entirely lackluster, onion rings ok, greasy, and no, fried food shouldn’t be greasy, Mac had no flavor tasted like bechamel with overcooked noodles. No one needs to be pressured to tip over a small percentage if they’re gonna do all their own wait service etc so the suggestions are astonishing on the tip side of things, the building was freezing INSIDE, no one wants cold food two minutes after sitting down, no one wants to have to eat with a massive jacket on.

Whoever owns this or is running it is delusional and needs to take some steps in a better direction, food isn’t great atmosphere lacks, service terrible and slow, confused, too many cooks taking too many smoke breaks too close to the place where you can smell it, freezing inside, it wasn’t even welcoming when you walk in.

I’ll try it 1 more time to be fair someday when I have money I’d...

Went here to try the new place in town, was really disappointed. I ordered a large order of three burgers, fries for each, onion rings and chicken tenders. The hostess was kind but when the vibrating-light-up tablet they give you to know when your food is ready lit up, I approached the counter and the employees behind the counter besides the hostess gave me the most annoyed and exasperated looks as they angrily pointed for me to pick up the food over on the side. I was a little surprised at how quick it was ready since it was so much, but once I opened it up and saw the quality it made sense. The chicken tenders were very clearly frozen tenders that were just heated up. And the burgers were nothing fancy, the meat not seasoned making them pretty flavorless. Honestly the best thing was the fries and onion rings. I was especially disappointed about the chicken tenders because the place was advertising as a fried chicken place so I expected the chicken to be better. Moreover, they charge a lot of such low quality food. I would never eat there again or recommend it to anyone. It’s a shame because it would have been a good idea or addition to the town’s restaurants if...