Subway — Restaurant in Seminole

I won't be going back. I went there for a late lunch but left with nothing. As I entered, a make employee was coming from the back toward the front, looked at me, then continued on. I walked up to the empty counter and waited. I heard no voices from the back room, saw no sign of life. I looked toward the front of the store, but that man had disappeared somewhere outside. The only sign of life was a couple of people eating at tables. I turned back to the counter and waited some more. "Hello?" Nothing. Finally, I turned to leave. As I got to the door at the front again, I looked back, and a heavyset man from the back room stood in the doorway. I raised my voice and said, "Are you open for business?" He didn't answer, likely because he was talking on his cell phone. As I went out, the first employee came back in, glanced at me, and continued through and disappeared into the back. I felt invisible. Before I left the parking lot, I called the "business" I told the man who answered, who I believe was the first employee I'd seen. I could see him through the window, since I was still parked in the handicapped slot. I told him what happened, and said I won't be returning. His only reply was to ask if I wanted him to tell the manager. 😳 I replied that SOMEONE certainly should tell the manager. A woman got on the phone saying that she was "another employee" and asked me to tell her what I just told the man who had just handed her the phone. I gave her a short version, and she replied she was sorry. I WON'T be...

So my son is on the spectrum, and his diet is made up of very few items that he will eat. However, he wanted to try Subway, and so I was like, Yes! So we went to our neighborhood subway, which is within walking distance from our house, and when we got there, I was unsure what he would ask for. He wanted a meatball sub. However, knowing my son and his habits, I asked the gentleman behind the counter if he could just sample a meatball. So he made him one. Which I thought was above and beyond great customer service. My son was not adverse to the meatball but didn't seem to really think it was something he would eat an entire sub of.

So we asked for kind of a custom chicken mozzarella Mariana sub, and they obliged. They were so patient with us and made us feel comfortable. It was a fantastic dining experience, and we are very greatfull to Subway for being a part of this milestone for our son Carter!

Thank you to Matt and Kaylee for doing such a great job of serving us and for being thoughtful, patient, and kind.

Five Stars 🌟 to Subway for great customer service, attention to detail, and most of all, for being patient, thoughtful, and kind.

He loved the sub!

~The...

We go to this Subway at least once a week but will not go back. They used to have excellent people working there not anymore. Tuna sandwich had very little tuna all put in bend of sandwich not spread out, very few pickles, water poured out end when took bite couldn't eat it. Husbands sandwich hardly any meat or veggies, it was a joke. They haven't honored coupons in at least a year but I hear tomorrow they are starting to honor them again. They put a big metal tilted lid on meat and cheeses so you cant see any of the meats and cheeses or if fresh or not. Not serving swiss cheese any longer. Workers said awning over meats were to keep them colder but they didn't shut it after we were done so that was not the case. They had no business after or before us so should have been shut if that was the case. We put up with not honoring coupons cause workers were great and food was excellent but not anymore. We will find a...