My family loves Jimmy John's. Clearly the best sandwich in town. However, when we went through the drive through today I asked, for mayo on the side, didn't get it at all, I asked for onion on two sandwiches did not get it. I asked for mustard that was dijon and didn't get any mustard at all and asked for jalapenos and barely had any had to open sandwich and look to see if there were any. My first bite of sandwich was just tomato. The service was good the young lady at the window who talked to me and my dogs is very personable and friendly. I am not sure what happened. I am sure it was an accident. I just feel I needed to say something because this isn't the first time this has happened. There are other places that my family has come to expect they re are not able to complete an order correctly, Jimmy John's isn't one of them. I hope.
It was september 4th 2022 The location 132 S 5th Street. Check #76 1:51 pm.
1# a Turkey Tom 3.49 Receipt states No mayo No tomato Add cheese .79 Take Mayo packets (this item was missing)
2# The ultimate porker 8.29 Add hot peppers (so few had to look for them.) Add onion (no onion) Add Jimmy john mustard(missing this all together. ) Add cheese. 3# country club didn't even get that I asked for onion but got the extra mayo and the sandwich was constructed so that my first bite was tomato and bread. Again I am sure this was a mistake but this has happened before in less than a month.
Order taker was Misty total of check 27 95. No we are not looking for any free items or reimbursement. Just want to get out meals the way we...
Read moreI just went to the Seward JJ at 11:00 a.m. and received above and beyond absolutely outstanding service both quality AND freaky fast from the pleasant and friendly girl at the drive through window. I wish I got her name, but she was very friendly/smiley, and and colorful nails. She deserves a raise from whatever she currently makes. The food is good, but she makes me want to come back because even though we’re strangers she treats me as if we’re good friends, and that’s a special quality. Keep...
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