I met my mom and friend for dinner and we didn’t finish our food and got to-go boxes. Food was good and service was okay. I even mentioned how the place was one of my favorites. I tried my food when I got home and there was a metal piece in it! I asked my mom to look at it and I decided to contact management. I was told there was nothing they could do since I took it home and he “didn’t know if I put anything in it.” The manager offered me another meal which I declined since I was unsure if I would get more food with metal in it. I let him know it was about how unsanitary the food is and I wasn’t trying to get a free meal since my mother paid for all three meals anyway. I let him know that I would not be coming back ever again after he accused me of planting a piece of metal in a meal I took home from the restaurant he manages. I would have liked to see it handled a different way, maybe offering my mother her money back for a terrible meal she paid for. I would not support or suggest this restaurant to anyone after the way the manager spoke to me today. Very rude and...
Read moreGreat food, great service. The location is very convenient, though it is sometimes overlooked as it is tucked back in the lot, like a little secret. The secret is this: great dining experience.
The food is really a cut above. Even with the restaurant half-full, they got my order out fast, like before I could even have one tortilla fast. That being said, it was slapped together; the presentation and care was remarkable -- here's to the cooks 🍺. I've never had something here that wasn't delicious and cooked traditionally. Other restaurants take short cuts, these guys take the deep cuts back to a true Mexican style (perfect example is those beans!).
The service is exactly what you want: attentive but not aggressive. They made great offers; I took them up on the hot salsa (good choice, as it was so delicious I almost drank it straight from the bowl) and the tortillas (so soft). I refused the sopapilla this time as I was stuffed like the Thanksgiving Day turkey.
It's everything you could want out of a small town...
Read moreThis use to be my favorite restraunt in Shawnee until today... Started back months ago when we called and ordered about $64 in food for dinner. We ordered a #42 which is a beef chimichonga a #73 as well as 4 childrens dinners. I fought the storm to go pick it up and take it home to find out the #42 was chicken and 2 of the kids dinners were also incorrect. I called and asked for the manager and of course he was sooo nice and apologised then took my name and number and told me he would replace the meal at my convenience. Which brings us to today, I go in i.d in hand and ask if i could pick up that replacement meal. The SAME man i spoke to that night picks up about 4 cards from under the counter and tells me no he doesnt see my name. I was like "are you kidding me" we just wont be eating here again and he smiles and said OK. I am very disappointed and now feel disreapected as well. We Wont Be Back! BAD CUSTOMER SERVICE GUYS!!! NO...
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