Rosa’s Bakery — Restaurant in Sheboygan

4 star rating??? What a joke!!!! My friend ordered a chocolate tres leches cake with oreos and strawberries like that one on their page.

We sent them the picture and what to put on it and they got everything wrong!! They gave me a vanilla cake with white frosting that had 3 different fruits that we did not ask for besides the strawberries.

We called and the lady said no refunds and that we didnt ask for chocolate cake even though we sent her a message and screen shot of what we wanted😤

She said she could just add chocolate sprinkles to the side and give us a discount the next.time we order🙄🙄 I called and a man answered and we discussed what happened he said he was gonna call back but its been 40 min with no call back...

I assume this is how they deal with all complaints and wrong orders?? They just take your money and ignore u when they mess up???

I wouldnt reccomend this place at all im disappointed that this small mexican buissness has gotten so much good raitings but in reality they dont know how to do their job....

DO NOT TRUST THE 4☆ REVIEWS. I ordered a chocolate cake with strawberries (even sent a reference picture from their own FB page!) Got something completely different and can't even get what we wanted written on it right. When called back they said no refunds and they could maybe add chocolate sprinkles and a discount on our next order. Unfortunately I didn't see the numerous amounts of complaints in the comments of the page and they keep giving a piss poor offer of "we can offer a discount for your next order". No one is going to make a "next order" if you cant even make the first one right. THE CAKE WAS $85 AND CANT BE BOTHERED TO...

Found Rosa’s at the Elkhart Lake farmer’s market this morning. The pastries were so beautiful so I had one of all of them. Everything was absolutely delicious! Top marks to the cheese danish, love the churros (I’ll definitely go to the bakery and get them hot!), looking forward to trying the sweet empanadas....