Jersey Mike's Subs — Restaurant in Shelton

Ordered ahead via the Jersey mikes mobile app. Arrived at the store about 20 minutes after I ordered (within the estimated time window) My order wasn’t ready, after talking with one of the associates they said it was going to take another 20 minutes. I left, ran an errand and came back about 30 minutes later and it still wasn’t ready. In total it took about 55 minutes from order placed to receiving food. Seems like there are many issues from this location with time to make food.

Here is where the story gets interesting, I complained via the app, more to let the mgt team know and I reccieved the worst response I’ve ever received from a major chain. To summarize the response was sorry for your issue, in the app are only estimations and it’s...

I want to preface this by saying I'm really really picky about deli meat. I NEVER eat it. However, after having surgery this week , this just sounded good so I tried it. I was actually blown away by how good this was. The meat was fresh, not slimy like most deli meat is and they were very very generous with toppings. The person working was super nice and patient and took his time making the sandwiches. I was impressed by how clean it was too. This was more of a good deli feel as opposed to a chain sandwich place. Thank you for making my horrible day so...

Wasn't acknowledged when I walked in for order pickup. I had to ask one of the other workers for assistance as the one doing the pick up orders didn't even acknowledge I was there. Order was supposed to be ready at 12:03. I arrived at 12:07 and my order wasn't ready until 12:27. I understand that the time is an estimate but 20 minutes is insane especially when you have people coming for break. That is the point of order ahead. People were coming in and ordering and walking out with their sandwiches while me and a few others were still waiting for...