Krispy Kreme — Restaurant in Shively

I Went to Krispy Kreme about 1:00pm today. (Sunday) They were not busy at all. There were a few people sitting down at the tables, and no one in line. I looked at the doughnuts to decide what I wanted, and a lady said, "we will be right with you." I said, "okay thank you." There were several people working and walking around. Another lady walked up to the counter and said, "can I help you?" There was no eye contact and the tone in her voice gave me the message I was not welcome. I asked, "are there any specials going on?" She let out a sigh, and looked at the other lady. The other lady responded what the special were, and she looked at her funny "like you know!!" I felt like she did NOT want me to know about the special. I told her I would like the special. She rolled her eyes reached behind her to get a box. She said, in a nasty voice, "what do you want?" I told her what I wanted in a nice voice hoping her attitude would change. She then turned to a co-worker joined in a conversation in a very sweet voice. She then turned to me with that nasty attitude no eye contact, and told me my total. I told her, "thank you and have a nice day." I walked out. My adult son was with me, and when we got in the car my son said, "she was the rudest person I have ever saw!" There is no reason to treat any paying customers that way. If you don't like your job then quit!!! I will not be back at the 7th Street location again. I will drive 25 minutes out of my way to go to the other Krispy Kreme. The doughnuts were...

The doughnuts are great almost all the time! but the employees and the service and the atmosphere they create are negative and just horrible. They ignore you when you come in and tell you to wait while they are sitting in the booths.Most of them dont know how the mobile orders work as this location needs a pick up kiosk or window so you dont have to deal with them if they can get the doughnuts over there to the kiosk. this time i order the special buy one dozen get anothr for $2. well i go to pick them up and was given 1 dozen and when i asked for the other they said no you only got 1 which i didnt but I asked can i just give you 2.00 for another dozen and was told NO..and i left as it was very busy that day due to it being national doughnut day(june 7) and didnt want others to have to continue to wait as i had to wit about 40 mins in line for my online order that i had place atleast 2.5 hours before so i got screwed out of my other dozen. Sometimes i wonder if its worth it as I dont go as much as I use to but when i do I allways enjoy the doughnuts. and while i was in line i was talking to another customer and he was telling me the troubles he has had with this store as well so its...

The last 3 Saturdays have been by here on my husband's way to work for donuts and have waited til 630am or after and finally had to leave and the door has still been locked and they have not answered the drive thru. The time before when I did get in the employees walked around in slow motion and spoke in a whisper like they did NOT want to be there and the ladies that were working with the customers were very rude. There have been customers on the parking lot waiting and some that drive off....when they finally opened on the one occasion I did get to go in they had very few items available... This morning when we pulled up to drive thru there was a car in front of us and thw closed recoeding came on and it was 620 at that time. There were 4 customers waiting on the parking lot at 625, the an employee came into work and an employee from inside let her in and locked the door back.... These people need some customer service training and maybe some time management or a new clock or maybe let customers know that this store is not gonna be open until 7 or so..... this is really bad for a really...