Los Pollos Hermanos — Restaurant in Shoreline

We were there for lunch - Food was Ok - Papa Rellena was not heated all the way through (meat in center was cold). - Service, not so much either. I was mostly disappointed with the lack of care of food handling. First off, the food goes from the kitchen to the store counter where other customers are buying beer and sodas, etc. The retail clerk then delivers the food to the table. Meanwhile, he handles money, stocks shelves, helps retail customers, etc, without washing his hands at all. After we finished lunch, we decided to get a tub of ice cream to take home. He directed us to the frozen case, we got the tub, and while walking to the register, we realized the tub was half eaten. It turns out that the fridge that has retail items, also has the restaurant ice cream (which you can't tell when you are shopping). This, in my book, is disgusting. If i have the ice cream at the restaurant, I wonder how many other store customers have opened the tub, smelled it, or touched it, or breathed on it...or ???? Restaurant food should not be available for everyone to touch. I am Peruvian...and I do not approve of these restaurant practices of food service. I do not want my food to be delivered to the front register, and I do not want retail customers to view, touch or tamper with food that is going to be served to me. I like food, but unlike my...

The food is really good, the service is really good. I like this place. The only critique I have is that the 2nd time I went the restaurant had intoxicated people being loud. So, dont let drunk visitors ruin your business. I have seen many Hispanic restaurants where they allow intoxicated people stay too long, because they buy beer and alcohol, which in return ruined their business image. This led these businesses loose family oriented customers and couples no longer wanting to go there because they didnt like the atmosphere. Consequently, they had to close because they werent making enough. Recommendation: Stick to family oriented customers, if you want intoxicated customers split your business in two; a...

I had the ceviche the first time I went and went back for the jalea. Both dishes were delicious with generous portion sizes. The chicha morada was really good as well.

Amongst all that goodness the sauces stood out to leave the biggest impression on me. Green, yellow and red (all homemade) were each so delicious and I've been talking about them to anyone that will listen. They are what inspired me to write this (my first on here) review. I swear, I really think the restaurant ought to sell the sauces on their own on the side. I'd eat them with all sorts of things. One thing to note is that they have some spiciness to them (if you are...