Native Grill & Wings — Restaurant in Show Low

Worst experience ever. I’m 38 and have dined in many restaurants and this takes the cake. We just got out of a movie with my family and we were hungry so we decided wings sounded great, so we chose Natives.

We get in, get on the waiting list, and the hostess tells us “it’ll be 25 minutes”. Fast forward 45 minutes and we finally get seated. We sit at our table at 3:08pm and we start watching the Arizona and Niners game, we catch the end of the 1st quarter and it’s a good game so we’re excited.

It’s 3:25pm when our waitress (Angelina) finally greets us and asks us what we would like to drink.

15 minutes later we get our drinks and we get to place our orders. Sweet! Food should be out in 20-35 minutes, but we’re kind of worried because it’s already taken so long to just get waters.

10 minutes goes by; 15, 20, 25, 45, 1 hour and still no food. My wife and I looked at each other and said “if she’s not here in 10 minutes let’s just go.” Ten minutes goes by and we’re going to leave, but I felt bad that if we leave the waitress would have to flip the bill. Finally! The food comes out!

Food was okay. Wasn’t the best I’ve had from Native. They’ve done better.

By the time we left it was the end of the 4th quarter and the Niners were up with only 2 minutes left.

My waitress was no where to be found so I went searching for her so we could get a box and our check. We wanted out of that place IMMEDIATELY. By the time we got out it was 5:12pm. I ONLY saw our waitress three times: 1) order waters 2), drop-off waters and place order 3), deliver our food. No “how is your food tasting” or, “would you like a refill?” Or, “any desserts?”

Angelina had a million excuses and no customer service. No apologies. No initiative. Again, worst...

We are on vacation with our pups and we decided to try this Native Grill & Wings as we could order online and take it back to our nearby hotel. We ordered a mahgarita pizza, boneless asiago parmesan "dry-rub" wings, and honey bbq naked strippers.

We set the pickup time for 8pm. Arriving at that time, we were told the pizza would be a few more minutes as they were slammed. Understandable. Ten minutes later, I was on my way with our order. Five minutes later, we were in our hotel digging in.

The pizza had so few toppings we thought it was a joke. Plenty of cheese - I'd give it a 9/10 if it was supposed to be just cheese, but alas, there was supposed to be basil on there.

The "dry rub" wings were breaded and way over-cooked - incredibly dry chicken, and apparently the "dry rub" means "sprinkled with parmesan". The honey bbq "naked strippers" tasted nothing like bbq - maybe a very mild heat, but no sweet/tangy flavor as we would have expected. The ranch dipping sauce was a savior for making the wings edible.

We are not connoisseurs, but you be honest, the honey bbq wings from Safeway have more flavor and a lot more value for the $ at half the price. Hopefully this is a one-off, but with a three-for-three loss, I don't think we'll be returning...

Joshua continued, he took our order and was asked to bring xtr ranch. The food cam out and he did not bring xtr ranch. I gave my wife my ranch. When he came around, I asked him for ranch, he took someone's order and I asked again. At this point, I was almost done with my food. He came around a third time to ask if we wanted anything else. I told him the ranch I had asked for twice, he said he was sorry and said he would get us our check to get us out of here. We asked to speak to the manager and he walked away shaking his head as if we had done something bad. The manager came to the table and took our complaint, she had taken another complaint that we had about six months ago about another waitress. I do not believe anything will be done and that's okay. Consumers beware of Joshua. He will never wait on any of my family...