Wendy's — Restaurant in Shreveport

The food was good I went to the drive so I didn’t get to see the cleanliness of it but I asked the drive through worker to throw a coke can away and she said she couldn’t take it so I looked baffled and she had another lady come over to tell me they couldn’t take it due to cross contamination so I just put my head down baffled by the sheer ignorance of this lady and if your are reading this my grand daddy told me “ it is better to keep your mouth closed and let people think your stupid than to open your mouth and remove all doubt “ you would do well to head this advice the definition for cross- contamination is as follows “ the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect.” so in case you were planning on running the coke can across all the food in the kitchen it’s not gonna be cross contamination so after this she tried to tell me it was bc of airborne bacteria and agin I was stunned that this lady was still talking the window opens you take money out of peoples hands and change and people walk inside and breathe in the building so that’s not either so mam you would do well to heed my advice if you don’t know what your talking about just stay quiet if you can’t stay quite the phrase “it’s company policy “always work and to the cashier that checked me out lady if you hate your job then quit and find something else and stop complaining about it and make a change and give someone else that is gonna take pride in what they do take your spot it was your choice to take the job you could have said no.. I almost forgot so as I am stunned by the simple idiocy I was wanting to tell that lady she might want to think before she talks im trying to ask the cashier to get the other lady’s attention bc I just wanted to let her know in the nicest way I could that if anybody from corporate would have been there and heard the verbal diarrhea that came out of her pie hole she would probably be sent packing the cashier closes the window in my face and Yall I’m telling u I was being nice as nice as I could be If this is the standard for y’all’s establishment yall might want to drop them prices this was a manager a leader and she was just grabbing what ever she could think of to tell me why they couldn’t throw a coke can away ……… I have absolutely no faith in humanity……….. the generations are...

Every time I stop by Wendy’s to grab food for a family member especially in the evening it’s consistently disappointing.The morning crew is a little different depending on the crew.

The quality and service are nowhere near what customers should expect. • Refried fries are often served, noticeably darker, stale, and greasy. • The food is cold, and nuggets taste old, likely from sitting under a heat lamp or being refried instead of freshly cooked. • I’ve been told several times that they’re “waiting on a truck” or “out of items,” but it seems more like they just don’t want to drop fresh food close to closing time. • On more than one occasion, the burger was wrapped inside out, and the overall presentation looked rushed and careless. • Customer service is often unwelcoming and dismissive.

I understand working in fast food isn’t easy, and most of us understands, but customers still deserve respect, quality food, and honesty especially when paying full price. I truly hope management takes the time to address these ongoing issues. People come to Wendy’s expecting...

Ordered through app and upon checking with employees was told THEN oh we don't have that. This is need to know information and in all reality needs to be addressed by corporate as the restaurant should be able to communicate with the customer or should be able to make remarks on app when they're out of an item. I'm sure it's not hurting these employees' minds but will not be returning to this location again. Cust. Service seems to a forgotten trait not only here but a great deal of fast...