Wendy's — Restaurant in Shreveport

As a college student, I'd often cross the street and treat myself to a nice lunch here. I've been doing this for a few years and can't really recall any bad customer service from them. Working here years ago was hell with one particular temporary transferred manager (her name starting with a J) that totally made made me depressed than I probably had ever been in my life. She may have had leadership, but her people skills were horrible.

I think with the remodeling, it might have changed the atmosphere a bit. Everything feels safe, cozy, BETTER, and relaxed. I've gone there so much that one cashier actually remembers what I like. With coupons I've never had any problems with them accepting it, if my order is slightly wrong (which is rare), they were quick and professional about it.

The reason I knocked off one star is becuase of one employee that usually just cleans tables, sweeps, and cleans trays. He might have some type of disorder, but he tends to bother a few customers by just randomly coming up and talking to them for long periods of time. Not only that, but he coughs all over the place, burps out loud...why would I want to hear all that while eating? I know he doesn't mean to, but it makes the appetite less pleasuring. Sometimes I tense up when he's near. But other than that, this Wendy's is...

Went to the Wendy’s on Youree dr on July 18, 2018 around 10:20 pm and first thing was said when I pulled up in the drive-Thur was “Wendy’s”! Not welcome to Wendy’s! This was a RED flag I should have kept going then! Went back to work & started eating my food & bam what do I see! A freaking piece of hair! Examine the burger a little more & bam another piece of hair! Called back to store & ask to speak to a manager and told her what I saw! She said what did I have? I told her and stated I didn’t want anything to replace that s! All I need her to do is tell whomever fixing the m** burgers to put a f hair net on because I should not have 2 pieces of hair in my food!!!!! Never again will I go back to the employed hood rat location!!!!! Didn’t even get a sorry...

Not only did they take 30 minutes to get our MOBILE ORDER out but also sooo rude & careless! They have a sign on the wall inside saying multiple things they are expected to do and say. I literally LAUGHED after reading it because that’s nowhere NEAR what we have gotten any and every time we’ve been in here. We made our mobile order as my fiancé and I left our jobs (about 5-6 min away from this Wendy’s) & don’t get our food until 36 minutes after standing up there getting ignored and the order was still not ready. We’ve been cussed at before for asking for a straw. I believe they need to terminate all of these people & start over. These people don’t care & they’re very disrespectful. Be...