Horrible service, poor business management. Went several times well before closing and they never had any donuts. Gave them another shot and they were closed and don't have the message on an answering machine. Still gave them another try, purchase three donuts ate 1 in store, took the other two to go, fumbling with my son and other bags I accidentally left the box outside. After driving home in a few minutes I realized and called them, wasn't more than 3 minutes and the young man worked there has told me he threw it in the garbage. I said why would you throw them in the garbage? It was obviously a mistake. They reluctantly said they would give me the donuts next time I came. Tony the owner called me with the strangest phone call to reprimand me and to explain to me that they're just kids who work there. Meanwhile the same day I went to pick them up after he said he would give them to me I drove all the way over there and he sold them to someone else! And I'm supposed to be happy? Finally made it back to get the donuts today and he was so nasty to me. Bottom line you're running a business I don't care who you have working there kids or not they represent your business.
What kind of business calls themselves Mochinut and has no Mochinuts half the time and operates in this manner? Will never return. I owned a restaurant previously and we always held on to people's leftovers till the end of the night unbelievable heat would throw them out in less than 5 minutes and have the nerve to call the customer and reprimand them for 5 minutes about him not training his workers common sense! If someone asks you to have the donuts ready and they're picking it up at a certain time, here's an idea, don't sell them to another person and have them come all the way over there!
To reply to your kind response, it was the Owner who said, "if you're going to have an attitude don't come back" and I said don't worry I won't. I don't need to get reprimanded for his workers not having common sense and then be excited about it when he decided to tell me the next time I leave something there they're going to throw it out! Wow great business ethics...NOT! After he said that that's the reason why I rolled my eyes in the first place! Who does that? He literally said "Next time you leave anything we throw away!"
Yeah like there's going to...
Ā Ā Ā Read morehonestly if i could give this place a zero star i would , i recently had went in their to get what i usually get at the port charlotte spot , a carmel latte and a hot chetto mozzarella . The guy who calls himself the manger was super rude i told him i wanted light ice on my coffe i recive my coffe itās more ice than coffee i explained to him i wanted light ice he says nothing i can do about it . i said can u please remake he said to me um i think not . i said excuse me can i please speak to a manager he said no im the manager . i said this is crazy how i cant get a remake on a drink i paid for . this is ridiculous you guys need better staff ! lucky i aināt call cooperate on you guys...
Ā Ā Ā Read moreFirst time ever trying a Korean āCorn Dogā, which is basically what a Korean Rice Hot dog is, just minus the corn part and add some of the sweet rice crust⦠let me just say⦠SO GOOD!
I have been a corn dog fan for 40+ years of my life, and though not a staple in my diet by any means, the mochi-nut hot dog just exceeded all expectations of what a good corn dog should have.
I got the original, half cheese/half hot dog, and it was absolute perfection. I also got the potato hot dog and didnāt really know what to expect, kind of like bits of French fries in the hot dog breading and it was really good as well.
Definitely stop in and support this amazing little restaurant...
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