I don't even know where to begin with this place.
I guess the first thing I'll start with is the quality of the food. I had a cheeseburger and fries and it was decent. My brother in law had a dry biscuit and gravy. My sister had an average French Toast and hot chocolate. However, my husband had a horrible Eggs Arnold. We are pretty sure the eggs were the liquid kind you get from a Food Bank. And yes I know that because I've had them! The home Fries were over done and flavorless depsite the pound of onions they put on top. And the chocolate milk was terrible. It's like they used a teaspoon of Nesqwik in old 1% milk.
While we were eating our overpriced food, we all made and interesting observation on the perverted pictures that were on display. There's one of a giant penis rock formation, Kwityerbiyching sign, a creepy sociopath waiter painting , a Puma with what's supposed to be a Peach in it's mouth but looks like a ball gag, and the cherry on top was the picture with the 'Lion Pride' that had what appeared to be a male lion(giant testicles hanging out) performaing filatio on the Adult Lion. If that's not what the cub is doing then where's his head? It also has a lioness saying 'ive never seen one this big' and another one that looks like she just came back from a long night of hooking. I know we are all adults and I have a sense of humor but this was on full display in a Breakfast restaurant with kiddos everywhere! The irony is in the opposite corner there's a cross. Um ok.
Lastly, the service was one of the worst I've ever experienced. I admit that none of us saw this displayed on the menu...but they charge an 18% gratuity for parties with 5 or more people. Nobody asked if we were on separate checks or if we we're all together. They just lumped us all and gave us the check. I probably wouldn't have even been as bothered if the food was good!
When I asked the hostess about it, she pointed to the menu and I sucked it up and said ok well we need the check split between the three different parties. She then said "well I can just split it evenly five ways between you all" i said "No, that's not what I asked" "well you all ordered the same things so it was all about 10.95 each"
What the what? No, if you have made it this far in reading my novel, then you know we all clearly ordered different things and they are all priced differently along with drinks. Our bill was over $70!
She then proceeded to complain that I even asked for that to be done and said with a loud annoyed sigh "well you're going to have to wait a minute because it's not going to be as easy" Oh I'm sorry you had to math today because we all don't want our check split evenly because you never asked how we wanted it to begin with!
Thankfully, Mountain Lyon Cafe didn't ruin our awesome day up in the mountains. Skip this place and go grab...
Read moreFOOD MISLABELED/SOLD? I've come here a few times since new ownership. The food seems to have gone from having care put into it, to what now seems like cafeteria food reheated off of a pre-made best foods truck but I don't know. I do know they don't bake the baked good there. The bacon is thin and cheap. But what seems like a bigger issue is selling food that isn't what it is labeled as. Feel free to correct me if I'm wrong but also.. these were their words. I understood the differences between 'country fried' and 'chicken fried' steak. I also know that some country fried steak producers use meat patties opposed to cubed steak etc. I was deciding if I wanted steak and eggs or CHICKEN FRIED steak and eggs. I decided the latter. As I ate, I noticed the meat didn't feel like tenderized steak. As I started to see how it pulled apart I didn't think it could be. I asked the staff if the steak was steak or a meat patty. It took a few times asking with clarity but the manager admitted it was a processed patty. They didn't then offer a reconcile so I did: partial refund, and we parted ways even though the other wait staff seemed to catch an attitude and made sharp remarks when outside the conversation and not addressed, bully like... I and the manager were calm and professional. So to my surprise, now, many many months later I see they still have the meal listed as 'CHICKEN FRIED.' Maybe this is because of the prep and gravy. But according the managment, that's not cubed/round steak. Though I'm not sure anything else can be used and still called either. Substitutions are seemingly 1/3 of our restaurant food. It's hard to support local when feeling or catching them in possible fraud. So if you're deciding between one steak and another, it's not ribeye compared to fried&tenderized cube/round... it's ribeye compared to nothing...a patty. And this ofcourse then questions a lot on a menu. You try to order more whole foods for your own quality of life, but sometimes they aren't whole. You are your only advocate. Anyone who substitutes items (or goes against health and safety) should get an automatic 1 star imo....
Read moreWe’ve given those place 2 separate tries and both were huge disappointments and honestly just shows no one seems to care here. First time someone in our party ordered their plate with no dairy. When it came out it had melted cheese on it. I brought the plate up to the bar and mentioned the mistake. When the “replacement” came back out they had basically scraped as much of the cheese off they could and poured more green chili on top to hide the mistake. There was still melted cheese pulling with scoop. Luckily we saw that before they took a bite as it was a dairy ALLERGY. Took us a while to come back but we decided to return yesterday. We got French toast which came out with a literal tablespoon of cinnamon under the two slices of nearly flavorless French toast. I asked an employee if the pile was on purpose to which he said yes and asked “are you locals?”. We are and when we said yes we were told next time we should order it with light cinnamon. It was awkward and he then, very hesitantly, asked if we wanted it remade as the pile he saw seemed larger than their usual pile of cinnamon(how is this even a thing). The pieces of French toast we had were just flavorless in themselves and we were pretty confident that a smaller pile of cinnamon under them was not a solution so we didn’t take the replacement. I got huevos rancheros and they were ok in flavor but about 2 hours later without eating or drinking anything else my stomach became an absolute mess and I’ve been struggling with it for almost 24 hours now. It smells like sewage over by the bar where they keep their hot sauces and with our previous experience with the cheese being covered over food safety seems very low on their priority list. Overall just hugely disappointed in the standards they seem to hold themselves to. There was live music and this was by far the best part, the food, service, and facility all felt really sub par. There’s simply better options...
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