Starbucks's coffee is serviceable, but really, people go there to eat and drink concentrated sugar inspired by one or none of the forms of coffee. Think about a "Trenta" Frappucino - 1400 calories, half to two-thirds of your recommended daily intake. Starbucks has made it harder to ring these up, but there are known workarounds which the cashiers understand very well.
Starbucks is absolutely not homey or comfortable. It's a place that these days is populated by grim students and employees taking up all the seats trying to finish something crucial on their computers. It's a catered office.
Really, though, the attraction of Starbucks is the people who make your coffee and ring you up. You form personal relationships with them, they ask a little about you, you ask a little about them, and they know what you want to drink before you do.
But relationships there are bittersweet. The CEO of Starbucks has the jobs structured so that the yearly turnover among cashiers and baristas is 100% You will have to get used to your Starbucks friends disappearing and not returning. They're going back to school, marrying, getting better, more demanding jobs. It's good for them. Any Starbucks alum has a grasp of human behavior, good, bad, and ugly; recruiters call this a "soft skill," and it is prized in companies.
When I want a good espresso, there are other places to go with better ingredients and more finesse. But when I am rushing in the morning, I might pick up a venti latte...
Read moreGirls here are amazing and sweet always very polite. Sadly I can’t say that if most guys. They seem to be in a bad mood but are not rude.The schedule isn’t as it’s online or on window schedule. The male shift supervisor stated different hours oppose to those being enforced and posted. It states lobby opens at 4am and it won’t open till 5am. He stated it opens at 5am and that drive thru opens at 6am. It is 4:37 and I can see they are taking orders since 4:15am. Either he doesn’t know the schedule which is sad if he is a shift supervisor, or they need to update their post hours on the internet and front window decal schedule. Very inconvenient when I have to get my day started and I ask to be dropped off at this location for convenience, when I could have gone else where. Bathrooms are always a mess and there’s no hand soap and sink is very gross for an establishment so popular. In my opinion the cleanness, and organization of bathroom, lobby, front area and well stocked sections in bathroom/lobby area and it’s employees service and courtesy are the vital and foremost first impressions of an establishment. I hope this is...
Read moreThey didn't have many of the syrups, or green tea, among other things, and although it was a busy Saturday there really isn't an excuse for poor management with ordering enough. Perishable food, I get that, beverage ingredients, no.
We sat inside talking for an hour so we were unhurried, yet one drink came out, and two others we waited for over 20 minutes. I see them sitting on a side ledge that customers can't reach, so I went up 10 minutes later and asked what we were waiting on to complete them, because at this point half of the ice was melted and my two guest's passion teas were watered down. The associate says "oh I didn't realize you were here to pick the mobile order." ...wouldn't you expect the associate to note that they only had 2 of the 3 drinks sitting there, and the one drink missing was a hot drink that would've been made from the position on the line that she was working? It was an overlook on Starbucks' part, and it happens, but in combination with what I feel is poor management with inventory, it all seems to stem from poor management.
I'll try one of the Starbucks on a different...
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