Jimmy John's — Restaurant in Sioux City

I’ve never had a bad experience with this location until today. I ordered using the app chose pick up on accident so I called the store and guy on the phone said I would have to reorder. I told him just to cancel that order and I would replace my order for delivery using the app. I replaced my order and got the notification around 6:52pm that my order was out for delivery. Around 7:20pm it still wasn’t here so I called back and the same guy answers the phone and says that it’s taking so long because I he has new drivers which is fine but then says it’s my fault I ordered pick up at first and they had my sandwich made for pick up and we’re waiting for a driver. Now at at 7:25pm I finally receive my sandwich and I can’t even eat it because it’s soggy. I’ll make the extra drive and pick up a fresh sandwich...

HamiltonBlvd siouxcity iowa "store". First Off let me say I have worked in customer service fast food industry If I would have made are my store would have made this many orders wrong something would have been changed or done by now every time I order and get it delivered my sandwich is made wrong every time they charge me for extra meat but I don't get it and then when I call and say something about it they make it seem like I'm trying to get free food I don't need free food I work for my money I work for my food it is crazy how they make you feel when they mess up your food when they did it wrong because they couldn't read a receipt Now they lost a very good customer I say very good because I eat fresh and healthy and I believe they are fresher than Subway At least Subway made...

Ordered food around 9:00pm. Waited, waited,waited. Because I had to leave for work, I did not get to eat, and my son hadn't eaten yet. I called at 9:40 as I was leaving for work. The manager didn't ask who I was or about my order, just said "yeah my drivers out with it, I only have one driver" and that was it; end of conversation. If there was any way they could have communicated that with me, I could have made other plans so I could have eaten before I went to work, and it sucks my son had to look for a driver after 10:00 at night by himself. He messaged me when it got there 1 hour after I ordered. This is the only time I ordered ftom this location. I never had a problem with the Floyd...