Recently moved to the east side. This taco bell does something wrong everytime I go here, and I go a lot. And I really do mean a lot. Usually three times a week. That's about 48 times since we moved to the east side. But anyway, I'm going to stop going here. Food is horribly made, not proportioned correctly, almost always missing the correct ingredients on the stuff I order. I don't ever have any special requests for my order, it's just 90% of the time it's not made correctly. Usually ingredients are missing from the items. If you don't have the ingredients, Just tell me so I don't get surprised, it's becoming BS. This occurrence, the rice in my burrito is rock hard, burrito shells dried and cracked (not soft), almost as if they sat out all night without the package being closed... In my cheese and bean burrito, no beans, just bean soup... Anyway, if I want food I'll just go to the west side. Every restaurant I've gone to on this side of town has been a very bad experience every time. Guess we should have moved somewhere in the west end, the west side is the best...
Read moreI am shocked and appalled by the lack of service we witnessed tonight. We are sitting in the drive through; got there at 11:35pm waited until 12am and still didn’t get an order in. They took one order at a time and the car would pull up and get their food and leave. Then the next car would order and go through. When it was our turn, we sat there waiting to give our order for another 7 minutes. No word over the intercom. When I finally said “hello” to see if anyone was even still there, his response was “it’s going to be awhile yet”. Not sure if there was a crazy amount of online orders, but the utter lack of communication to the people waiting was ridiculous. Not even an explanation of why they were waiting to take more orders. We will not be back. Got the feeling they were hoping people would get frustrated and leave. And they did. Your employees cost you money tonight (owners). If I were you, I would do...
Read moreEasily one of the worst Taco Bell’s probably in the country, I paid for my food they gave me my card with no receipt, told me to pull around to the other side of the building and made me wait for 25 minutes, so I finally walked in to ask where my food was and it took 2-3 minutes for anyone to even greet me. When I asked where my order was I was passed between three workers Only to find out they gave my food to someone else. As I was waiting for them to figure it out two other guests came in because they messed up their orders too. Just observing how that kitchen functioned was interesting because it was the most disorganized kitchen I’ve ever seen, everyone was every which way and there was food all over the floor when I got home and finally ate my food the chicken tasted like it had been in a heated container all day. Hard as a rock, in...
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