Waffle House — Restaurant in Snellville

Just before midnight. 18-Sept-2020. My buddy and I just wanted a lil late dinner, so we went to waffle house....little did we know it'd be the most hilariously bad WH experience ever.

After leaving another location due to the staff not even acknowledging we were in the empty restaurant after 25 minutes we came here. Can't dine-in due to COVID, ok no big deal we'll place an order to go. We order, nothing complicated, a hashbrown bowl, a Philly melt, a waffle, and a $1 cheese burger. Drinks. Guy says we can't wait in the restaurant but if we give him a phone# he'll text us. Oh, he's also gonna need a few minutes to tally up the order so no idea what the total is yet.

We go outside and wait.

And wait.

And wait .....

Finally 20-25 minutes later I get the long anticipated text. Cashier says it'll be $32 and change... not sure where he learned math but it's late and I'm hungry. I pay. We grab out food and leave to eat on the tailgate of my pickup. Pick up my drink and take a big old swig....of something so terrible it can only be described as sewer seepage or something decaying in the forest. I had asked for ½ sweet tea and ½ unsweetened to bring down the sugar content from liquid cotton candy to skittles level and instead got a mouthful of ½ sweet tea and ½ lemonade or some ilk (no offense to the Arnold Palmer fans, it's just not my kind if drink). We also notice now there's no utensils to eat our food with. I head back in to grab a new drink and on the way the cashier comes out for a smoke and yells "Ain't no silverware, don't bother going to ask". I go on anyways and get my new drink and ask for a mayonnaise packet for my buddy. Drink yes, mayo... you guessed it nope.

We head home to silverware and to finish our meal.... but wait, there's more!

We get to the house and his hashbrowns are missing the cheese he ordered. And no pickles on his sandwich.

For that Waffle House, you get a single star⭐. Wear it with pride.

**Written while reading my now cold hashbrown bowl. This was my last visit to WH as I'm moving tomorrow out of state and couldn't have been...

This waffle house needs to be revamped with new employees. Its not the customer fault that u work there u chose to work there. The attitudes that they have. And they way they put in orders is crazy I came in and a family of 5 came in also I walked in to do a Togo order and they sat down at a table. The cashier finishes my order and proceeds to tell the other waiters let me know when the next person call mind you she finished my order before the table of 5. Why do I have to wait for her to finish there order. She moved on to other things and another waiter started her call also. Im so confused. Finally she called my order. My food comes and she forgot my waffle I come back someone else make my waffle and she sees me sitting there and not ask oh hey did I forget something. She turns around and take the waffle out and ask the other waiters if they had a waffle cooking they told her no it was for her u forgot her waffle she looked and her receipts and saw she forgot it no sorry nothing. They pack my waffle then the girl puts it on the counter and say we aint got no more bags here you go. I don't even know if when I walked out they said have a good day but I didn't have an attitude or anything with them so why have one with me. And I asked for no cheese on my eggs and it cheese on my eggs. Like seriously...

The absolute worst Waffle House experience ever. We were the only customers in there and we say for 25 minutes before anyone walked over to us. I was told they were out of vanilla coke so we both got sweet tea. The waitress took our order but didn't bring the drinks. . . she stood behind the counter starting at nothing for another 10 minutes. Finally another waitress saw the pissed of look on my wifes face and asked if everything was OK. My wife asked for the drinks. And i interrupted and said "were about to leave" and the lady asked what they were and i said "tea since your out of vanilla coke". She told me they weren't out and immediately brought out our drinks. Within 5 minutes they started to bring the food out (45 minutes later). The grits didn't have cheese like we asked so she took it back and fixed it... They also brought the wrong toast. I started eating and as my wife started to feed our 18 month old the grits and she noticed hair ON THE FORK that she was about to put in my sons mouth. All of the staff were great in trying to correct the issue. The manager walked over to our table and was great, she even offered to cover the cost of the food. . . but 2 of the three plates we didn't even touch because of the hair.

I'll never go back to...