Dunkin' — Restaurant in Solon

Nothing but kids in this dunkin donuts. An absolute waste of time. One of those kids got mad at me because I returned the drink 3 times because she made it wrong. There's not an adult over the age of 20 in this dunkin donuts. There is no one, with the maturity level, to handle complaints. Now i would of been wrong if I reached over the counter and grab that little girl by her neck because she running her mouth. So instead of going to jail for beating a minor, I filed a complaint with corporate and about to do the same with the BBB. This store is absolute trash and all the kids are immature and don't know how to handle customers. Kids running kids at this location...go to Starbucks, just 5 minutes up the road...

I still don't know why they don't have a drive thru. Or why people aren't required to enter from one side and exit from the other. But not a big deal.

Anyone who loves Dunkin. I mean my go to each time is my hazelnut coffee with cream and sugar. Perfect every time. Along with a glazed maple donut. My wife loves the chai latte. We are simple people. None of this stuff changes unless you maybe come later in the day and maybe donuts have been sitting awhile. Nothing worse. In the past I've also tried their maple bacon breakfast sandwich and wife tried their beyond breakfast sandwich. We would both get again. Kids love...

I discovered this place a few months ago, when we moved in up the road. I don't think I have experienced a cleaner, friendlier, more efficient, better run [place/business] anywhere. That goes for offices, eateries, banks, whatever. I doubt there has ever been even a stray napkin on the floor for more than three minutes. A table left needing a wipedown, no way that would ever happen. The staff is polite and respectful to customers, and to each other, which is even more important in the long run. It's probably very hard to stand out in the Dunkin' universe, but they do it day in...