3.5 stars for food, but the staff could use a major upgrade (maybe some gentleman and older workers). It felt like a high school click with the waitress talking about the shocker and dropping the F bomb... classy.
As soon as we walked in my mom almost fell. Her foit is in a boot from surgery and upon her stumble a rude waitress bumped into her with no "excuse me" or apology. Later on a little girl fell on the way out on the same slope... I smell a law suit (probably my only reason to return). Staff watched and held back smiles and giggled rather than ask her if she was okay.
I thought the place did such a great job of sticking to the theme with decorating and the menu was extensive, but found it slightly over priced for munchy food. The menu is all about midnight cravings after a ton of drinks, and that is cool with me because again, it was well done. I didn't feel a mega push on the drink menu which is always nice (when you're in recovery... also heavily pregnant) but did get the feeling my water was served in a glass that very much resembled a shot glass.
I started with the Inferno fry served in a very topsy turvy bowl. If you try to eat from the "top" you will flip the plate. It wasn't spicy at all other than the tomatoes that had a very strange consistency (didn't seem fresh). It was glazed nicely and evenly in a good mix of nacho cheese and ranch with nice fresh dill which was the only fresh seeming thing on the plate.
Then I felt obligated to get the sophie burger (my daughters name is Sophia. It was very good but I got skimped on the walnuts. The bbq sauce was sweet and on point with all the other flavors, cheese was great. I can't get over how texturally pleasing the crunch of the walnut was, wish I had more. I got a side of beans I did not eat. THE BEANS TASTE LIKE BLACK LICORICE (that and pepto bismol are my only food dislikes) I don't know if it was clo es in there or what but that was way too far off for my palate.
My mom got the Green monstah on a very bloody plate but said it was good overall, the chips were awesome.
I enjoyed all the options! I really wish the staff was better, but there's no way I would return for that service. I had to use the restroom. PREGNANT LADIES USE THE RESTROOM BEFORE GOING HERE. Not only was it super dirty, but as soon as you open the door, there is about an inch or 2 between the door and sink. It's like peeing in a really dirty small hallway or closet.
I would be curious to check out other... larger locations with better staff but this just seemed like a dumpy clique ran "could care less" kind of place. If the staff is washing their hands in the same sink as I did I hope everyone in wait staff and kitchen carries their own sanitizer! PUT SOME SINGNAGE UP ON THAT SLOPE GUYS, ITS A HAZARD!!! Poor little kid ate the floor, mom stumbled... you won't be smirking when you're looking for new...
Read morePaid a visit to Boston Burger in Somerville, armed with high expectations based on past delightful experiences at its Boston counterpart. Here’s a detailed account of my evening.
Server: She was the highlight. Efficient, attentive, and commendably prompt. She handled everything with grace, making sure our drinks were timely and our concerns were addressed.
Spicy Pterodactyl wings: Despite the promising name, they leaned heavily on the teriyaki side, with no discernible spiciness. Their temperature was inconsistent, with some wings arriving cold. On pointing out a possible mix-up, the replacement was swift but seemed to be a quick-fix rather than a fresh order, leading to an even heavier sauce saturation and still-cold wings.
Burgers: My go-to choice, the Inferno burger, which has always been a delight in Boston, sadly disappointed. The buns lacked freshness, appearing limp and cold. The patty itself was just warm, lacking the rich flavor and temperature I was accustomed to. On the other hand, my fiancée’s order of The 420 had its own set of issues. While she found the taste acceptable, the ingredients inside, particularly the mozzarella sticks, were cold. Additionally, the patty was undercooked, being served rare instead of her specified medium.
Price Point: Our experience, when weighed against the $80 we spent, didn’t align with the value we expected based on prior experiences at the Boston location.
In conclusion, while I’m inclined to chalk this up to an off night for the kitchen staff, the overall experience was underwhelming. I believe in second chances, so I might return after a while, hoping for consistency with the Boston location that I know and love. But for this particular visit, it’s clear there are areas needing attention and...
Read moreBoston Burger Company is one of those stops that sticks with you. I went for the Big Papi Burger, skipped the onions, lettuce, tomato, and guacamole, and even without all that it was a massive and amazing burger. It came out stacked tall, juicy, and packed with flavor. Honestly, it was one of those knife-and-fork jobs because there’s no way you’re fitting it all in one clean bite. That’s part of the fun though messy, over-the-top, and worth every bit of it.
The fries on the side were solid, crisp on the outside with the right amount of salt, and the cold beer paired perfectly. Sometimes it’s the simple things that tie a meal together, and here they nailed it.
I didn’t order a milkshake this time, but I saw one go by and it looked off the hook. Piled high with toppings and extras, the kind of shake that makes you gain five pounds just looking at it. It’s on my list for next time because they looked unreal.
The vibe inside the shop was cool, laid-back, and fun. Staff kept things moving, the atmosphere felt casual and local, and it was exactly the kind of spot you want when you’re hungry and want a burger that’s way beyond the basics.
Boston Burger Company is a great joint unique menu, good beer, and burgers...
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