Starbucks — Restaurant in Sonoma

I ordered two large drinks the barista got them all wrong so I asked if they could please remake them . I said usually when they get them wrong they usually give you a certificate for 1 and the Barista got rude with me so I asked to speak to the manager I've never experienced anything that like that any years have gone to the Starbucks I don't understand I think the young Barista needed to have more respect for the customer especially when they got both drinks wrong this is the first time this has ever happened and they got the sizes wrong I was very polite but I did ask if I could please get what I ordered. I feel like I was being so disrespected I had tears coming...

Unfortunately, I'm posting this comment as a complaint about a female barista on the night shift. Her rude attitude stood out because the staff at this location are usually very friendly, give recommendations, and have a positive attitude. This barista however was awful from the start. She didn't say hello, neither did she know where the matcha option was on the menu, letting me know with a shrug. When I went to pay she told me she didn't have enough change for a 50-dollar bill, but rather than offer a solution she continued to be unhelpful and her attitude was downright rude. I totally recommend this place, but I hope this girl can work on her friendliness and...

Looking for a great way to waste a half hour or so? Don't mind standing around waiting for an overpriced coffee that takes so long to make it'll have you wondering if you accidentally ordered an iced vs hot? Well this place is for you. It's a mystery why it takes so long to make regular coffee for a NON drive thru Starbucks. Maybe everyone was new and in training when I showed up but I'll give it a skip next time. Drink locally it's...